Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Turn Messy Feedback into Structured Insights Instantly | Miro Flows Tutorial

Stop spending hours organizing scattered product feedback. In this video, Damir, a Product Leader at Miro, shows you how to use Miro Flows to instantly synthesize unstructured feedback into clean, structured insights. Watch as Damir builds a flow from scratch that takes feedback from multiple sources such as sticky notes, customer feature requests, user interview transcripts, UXR reports, and even Slack screenshots, and transforms it all into a structured table complete with.

10 Best Microsoft Copilot Alternatives in 2026

Microsoft Copilot brought generative AI into everyday work by embedding assistance across Microsoft 365 apps. It positioned AI as a productivity layer for writing, summarizing, and searching—especially for organizations already locked into the Microsoft ecosystem. However, even Satya Nadella has openly acknowledged that early Copilot adoption has shown AI alone does not automatically translate into business outcomes.

Beyond content creation: 10 ways to use AI for internal communications

Internal communications teams face a familiar problem: They’re drowning in execution while starving for strategy. Hours disappear into drafting announcements, chasing approvals, and coordinating rollouts. Meanwhile, employees ignore most messages, engagement drops, and leadership wants to see proof of IC’s business impact.

HIPAA-Compliant Chat for Healthcare Teams: Secure Messaging in 2026

Most of us are almost constantly glued to our smartphones. Messaging feels faster, easier, and more natural than calls or emails. For many, especially younger patients, chat has become the default way to communicate. Scheduling a medical appointment over the phone already feels like a relic of the past – some even joke that avoiding calls has become a mild modern “disease.” This shift has made HIPAA-compliant chat a vital tool in the healthcare industry.

How to Convert Physical Sticky Notes to Digital in Miro

Your team just wrapped up a brainstorm or retro with sticky notes covering every inch of the wall. Now what? Instead of transcribing each one by hand, or worse, losing those insights entirely, you can snap a photo and let Miro AI do the rest. This tutorial shows you how to digitize physical sticky notes in seconds. Upload a photo to your Miro board, and the AI Sidekick converts handwriting to text, preserves colors, and maintains the original layout. No manual work, no lost ideas.

Understanding the Key Features and Benefits of WWPass Single Sign-On Solution-o

Transitioning to a unified authentication method can significantly enhance user experience while minimizing security risks. A single set of credentials for multiple platforms simplifies access management for both users and IT administrators, reducing password fatigue and the likelihood of security breaches due to weak or reused passwords.

10 Reasons Why Digital Marketing Starts with Great Design

Everyone will tell you great digital marketing starts with clarity, not design—and they wouldn’t be entirely wrong. But there are situations where clarity cannot exist without design. In those cases, great marketing doesn’t just benefit from design; it’s impossible without it. Here are the 10 reasons and 10 instances when digital marketing starts with great design.

Espressive alternatives in 2026: Best AI employee support tools

Espressive is a well-established platform for AI-powered employee support, widely adopted by enterprises to deflect IT tickets and standardize internal service delivery. For many organizations, it became a foundational tool for IT self-service. However, as employee support expands beyond IT into HR, finance, procurement, and operations, some teams are reassessing whether Espressive still fits their long-term needs.

The revenue-driving evolution of internal communications

Internal communicators used to be seen as the people who sent the emails. They formatted the memos, updated the intranet, and made sure everybody knew about the holiday party. Important work, sure, but hardly an image that necessitated a seat at the executive table. That era is over. Now IC is all about ROI.