Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Miro + Reforge: Building the Right Thing, Faster

Today, I’m excited to share that Miro is acquiring Reforge , including its people, Learning platform, and products (subject to customary closing conditions). I’m also thrilled to welcome Brian Balfour, Reforge’s CEO, as Miro’s Chief Growth Officer, and Tom Willerer, Reforge’s COO, as our Chief Strategy Officer. AI is reshaping how every person in an organization works, from managing agents and automating workflows to rethinking operating models from the ground up.

Why Image Format Conversion Still Matters in Secure Team Communication Systems

Photo by Pankaj Patel on Unsplash Modern team communication systems are built to handle more than just messages. Screenshots, UI mockups, product visuals, and shared media have become a routine part of collaboration. As a result, how image files are handled within these environments directly affects workflow efficiency and usability. While much attention is given to encryption and data security, format compatibility remains an overlooked factor.

Benefits of Using Review and Feedback Software in Modern Workplaces

As modern organizations push for more productivity and an even better culture at work, these can bring growth to the company by reinforcing communication lines and improving performance since there is already an area to check. Review and feedback software provides frameworks for collecting, interpreting, and responding to employee feedback in digital form. Organizations that adopt such solutions often experience better and continuing outcomes in engagement.

The hidden productivity cost of a fragmented digital workplace

The average enterprise runs dozens of digital workplace tools. Employees navigate between them constantly, and so does information. It bounces across platforms, loses context, and reaches some people while missing others. The cumulative cost of that fragmentation rarely shows up in a single metric. But it shows up everywhere else.

Securing Your Internal Knowledge Amidst Shadow AI

Contemporary organizations must protect their internal knowledge from a growing number of threats. Instances of security and data breaches—which can involve both gaining unauthorized access and extracting (stealing) data from the organization—result in costly fines, ligation, regulatory penalties, loss of reputation, and churn. Users must remain vigilant about both deliberate and inadvertent forms of security breaches.

HR Helpdesk Chatbot: Benefits, Use Cases, and Top Tools (2026)

An HR helpdesk chatbot is an AI-powered assistant that automates employee support by handling HR queries, resolving requests, and streamlining internal workflows. Unlike traditional ticketing systems that rely on manual processes and delayed responses, modern chatbots provide instant, conversational support across employee touchpoints. As organizations scale, many are adopting the AI HR helpdesk chatbot to reduce ticket volumes, improve response times, and deliver consistent employee experiences.

HR chatbot examples for employee support (2026)

HR teams spend a large part of their day answering the same employee questions about policies, payroll, leave balances, reimbursements, and benefits. While these requests are necessary, responding to them manually can take time away from more strategic HR initiatives. HR chatbots help solve this problem by automating routine employee queries and enabling faster self-service.

5 Ways to Use Frames You Didn't Know About

Most people use Miro Frames just to organize content - but they're capable of a lot more. In this video, we cover five underused Frame features that can seriously upgrade your Miro workflow. Whether you're running workshops, building AI-powered workflows with Miro Flows, or collaborating on large boards with multiple stakeholders, Frames give you more control than you think. Watch until the end, the last tip alone will save you from ever telling a stakeholder to "scroll to the right section" again.