Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Why Most Businesses Make Internal Theft Easy (And How to Stop It)

No employer wants to think that one of their employees would intentionally do the business harm, but studies show it’s more common than you might expect. Indeed, it’s so common that the primary threat to businesses isn’t strangers, but those in their employment, with research suggesting that internal theft occurs around 5 - 7 times more than external crime. That information isn’t designed to scare you.

Courier Journeys: Build Messaging flows using Product Signals and AI

See how Courier Journeys turns product events and user data into automated customer journeys for onboarding, activation, retention, and re-engagement. Build multi-step flows, add branching logic, personalize messages, and deliver across email, SMS, push, chat, and in-app from one workflow.

Spaces has landed on Element X!

First previewed during the Matrix Conference and detailed in the Glimpse into the Future blog post, the vision for a faster, more intuitive way to organise conversations is now a reality as Spaces are now officially available on Element X! This update brings a sophisticated digital architecture to the experience, replacing long room lists with structured, context-driven communication.

The New Wire Integrations SDK: A New Foundation for Secure Collaboration Ecosystems

Modern collaboration software has evolved along two primary architectural paths. On one side are mainstream collaboration platforms that prioritize extensibility and integration but rely on centralized trust models. On the other are secure messaging applications that implement end-to-end encryption (E2EE), typically designed as closed communication systems rather than extensible development platforms.

Get to Know the Wire Integrations SDK

The Wire Integrations SDK is built for developers who want to extend Wire without compromising its security model. Unlike traditional bot platforms, Wire Apps are cryptographic participants in the conversation, they operate with the same end-to-end MLS encryption as any human user. This guide covers the key concepts you need to build confidently on the platform.

How to combine Miro Engage with AI Workflows

Unlock the full potential of your collaborative workspace by mastering Miro Engage. This video demonstrates how to bridge the gap between automated data processing and human creativity. We walk you through how to configure AI Flows to handle the heavy lifting of data organization and insight generation, and how to seamlessly transition those outputs into Miro Engage Activities. Whether you're running a remote workshop or managing a complex project, learn how to keep your team focused and interactive.

Asana app in ChatGPT: go from ideas to action

You just spent 30 minutes in ChatGPT working through an idea — outlining a campaign, mapping out next steps, pressure-testing a plan. It’s clear, structured, and actually feels ready to go. Now what? Copy it into your team’s tools? Recreate the work, assign owners, figure out where everything lives, and get everyone aligned? The thinking and ideation part is solved. The coordination and execution part isn’t. Real work doesn’t stay with one person.

Slack Feature Drop: Your Productivity is Springing Forward

March means springing forward — and this year, your productivity gets to come along. Work is never just about getting things done. It’s about having the right context at the right moment, and having the right knowledge and the right tools to do what you need to do — all without without losing time switching between apps, hunting through inboxes, or starting from scratch. This March, we delivered updates that give that time back.