Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Tutorial: Using Collapsed Reply Threads on Mattermost

We're excited to announce the general availability release of Collapsed Reply Threads, our most requested feature ever. In this video, we'll walk you through what's new with the feature as well as give a quick rundown on how we use Collapsed Reply Threads here at Mattermost to be more productive.

Data Storytelling by Mauricio Bernardo da Silva

It happens to the best of us: We're presenting a crucial data analysis, but the key stakeholders keep nodding off, while others scroll their phones. Surely their lack of attention span is to blame… isn’t it? But there is something we can do to better hold attention. By tapping into storytelling techniques, we can build a storyline with actionable data insights to keep our audience engaged, from start to finish.

Compare Best Online Chat Software for Your Website

Best Online Chat Software? We all know reaching out to prospective customers is the surest way to turn them into paying customers. Thankfully, there are many ways through which you can reach out to these buyers, such as through emails, phone, and social media. While these are all great ways, using online chats is your best bet. Research shows that chat software offers 73% customer satisfaction, while the rest offer about 44%.

Open source software for dummies: advantages, licenses, and examples

Open-source software is the trendiest game in town. Although open-source software has long been used by individuals for their private use, organizations started implementing more and more of it. 🔓 Companies choose to implement alternatives to proprietary software for multiple reasons, like more flexibility and fewer costs. In this article, we’ll cover all the info you need to have on open-source software: what it is exactly, what are its advantages, and common examples.

Tips and tools for effective remote collaboration

Remote collaboration is the process of working together towards a common goal while being physically apart. It is the staple of digital workplaces and is a must-have in the time of remote and hybrid work. The world of work now implies a dispersed workforce and team collaboration is an essential ingredient in business success. Yet, many organizations struggle to implement effective remote collaboration.

How Team Management Software Boost Commercial Real Estate Sales?

Technology has long been used to simplify business processes, but in the digital age, software has become our productivity savers, communication initiators, and management leaders. Team collaboration tools can help your team improve their overall quality of work. However, real estate teams often overlook these tools because agents mainly work independently. This can sometimes silo processes that benefit from collaboration.

Samsung builds a happy framework with Slack | Slack

The framework R&D group of Samsung MX is creating their own Digital HQ where they can collaborate as if they were playing a game through Slack, which can be more closely connected. "It was thanks to Slack that gave us the best solution in terms of security and productivity that we were able to improve both our performance and our organizational culture." - Sally Jeong, Vice President, Framework R&D Group, Samsung MX

Simpplr's Summer '22 Release: Ida

We’re excited to share our new Summer ‘22 release, Ida. This release introduces additional Live EX™ functionality, which combines the best of employee communications with the latest in employee experience technology. Here is a quick overview of this release: With this release, we also previewed some future capabilities that are entering an early adopter phase.