Teams | Collaboration | Customer Service | Project Management

It’s critical to bring new reps into the fold quickly and set them up for success. Here’s a look at how we do it at Slack.

On July 31, 2021, Skype for Business was retired. As it was an integral part of the Microsoft Office 365 package, numerous companies around the world were compelled to search for Skype for Business alternatives. Microsoft announced MS Teams and Microsoft Audio Conferencing as replacements to Skype for Business. However, some organizations were less than enthusiastic about the switch due to data security and data privacy concerns.

Today, we’re delighted to announce the general availability of Zulip’s public access option. Open-source projects and other open communities can now offer one-click access (no login required!) to part or all of their Zulip chat. For those who are not familiar with it, Zulip is a modern team collaboration tool with unique topic-based threading that is ideal for both live and asynchronous conversations. It is also a vibrant open-source project, developed by a values-focused organization.

Our team has been working hard behind the scenes on a dedicated enterprise installer for on-premise deployments of Element - and now it’s ready for launch! Many of our larger customers (especially those in areas such as public sector, telco, utilities and education) have strict compliance obligations that necessitate them hosting data on-premise. We’re committed to ensuring anyone can deploy Element on-premise securely, swiftly and without compromises.

Just because they’re the captain of the ship doesn’t mean they’re rowing in the right direction. Give feedback to keep yourself and the whole team afloat.

To build relationships at work that, well, work, communication is crucial, especially now that hybrid work is on the rise. With the majority of global knowledge workers spending a mix of time in the office and remote, according to the Future Forum’s pulse study, the challenges of workplace communication are also growing. Information overload, digital distraction, knowledge silos, and overlapping communication tools can hinder collaboration.

Prioritizing a few customers over everyone else can be a major drag on your flywheel.

Now more than ever businesses run on software. That means that your team — whether you’re a “software company” or not — likely includes software developers. Brand and product experiences are increasingly dependent on software, and delivering delightful, compelling experiences depends on having a talented, engaged technical team.

We’re excited to share our new Spring ‘22 release, Hotaka. This release helps further employee engagement and personalization with a range of new enhancements. Here is a quick overview of this release: With this release, we also previewed some future capabilities that are entering an early adopter phase.