Teams | Collaboration | Customer Service | Project Management

As a team collaboration solution, we at Rocket.Chat are always looking for ways to make collaboration more efficient. Today, we are happy to announce a new app to the Rocket.Chat Marketplace that will make it even more easy for teams to work together and get more done. Most teams use a project management app to keep up with their day-to-day tasks as well as bigger projects.

For an Internal Communication professional and leader, it is always a challenge coming into a situation where you are taking over an existing internal comms system and IC platform. You are looking to improve on the work of those who came before you. Now, imagine that you are given a clean slate. You get to start the process of building an internal comms system from the ground up.

Around 2.7 billion people are frontline workers - that’s about 80 percent of the world’s working population. It covers a huge range of roles, spanning in-home support, hospitality, agriculture, logistics, construction, emergency services and much more. Being on the frontline means that people are often operating from a mobile device. So it’s easy to understand why 53% of frontline workers end up using unapproved consumer-grade messaging apps at work.

Governments and public sector organizations recognize the increasing need to protect their data. With the increase of cyber-attacks globally and growing demands from their citizens to protect their information, public sector organizations are more frequently moving away from cloud-based software toward on-premise solutions.