If you are working from home for the first time, you may have needed some time to figure out what works best for you. However, when you’re asked to do this for the very first time in a limited timeframe, what do you do then? You turn to someone who has done this before, made mistakes and learned from them, and knows the best practices like the back of their hands.

In Part 1 of our two-part series, we discussed some important steps for better understanding your customers. Having a happy customer is one thing, but how do you go about creating a relationship with a customer where you both feel like each other’s champion?

After moving our collaboration with outside counsel to Slack, communication is faster, more organized and just plain easier Customer Support

Every day, Miro users are creating and collaborating in ways we’d never dreamed up. It’s only by seeing all these projects in the wild we get a glimpse into the possibilities. And what we’ve seen so far is amazing. Many people have already been sharing their boards on social media and in the Miro online community, but we wanted to find a way to bring all of these incredible examples together in a dedicated place that’s useful and actionable for everyone who uses Miro.

Remote work has become the norm. However, the need for meetings and discussion of working issues has not disappeared. Therefore, an important question arose: which program is better. The leaders are Skype and Zoom. I compared them by key settings and found a lot of useful things. By the way, the videoconferencing market is growing. According to studies, its volume will exceed $20 billion by 2024.