Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to build Conversational AI Chatbot in 10 Mins

Deploy no code conversational AI chatbot using Workativ Assistant Platform within 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with end-user chatbot scenarios for employee support

How to build & deploy Conversational HR Support in 10 Mins

See how an HR admin builds and deploys a powerful conversational HR support chatbot in Teams for employees in less than 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a end-user chatbot for HR support scenarios

How to build Virtual Agent in 10 Mins

Learn how to create an intelligent Virtual Agent with workflow automation capabilities in less than 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a end-user chatbot for employee support

How to build HR Chatbot in 10 Mins

See how an HR admin builds and deploys a powerful HR chatbot in Teams for employees in less than 10 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with an end-user chatbot for HR support scenarios

Courier | Building User Notifications strategy at scale | Tommy Dang | Liza Gurtin

For our first notifications meetup, we're joined by Liza Gurtin, former Product Lead at Slack, and Tommy Dang, Product & Engineering Lead at Airbnb. Liza and Tommy share their experience building multi-channel notifications that reach millions of users everyday.

How social advocacy is shaping retail consumer trends

The world is changing and so is the way we shop. A few years ago, consumers made it clear that it’s no longer just about which tee is the softest. They wanted to know if the tee was made in a sustainable way, without using forced or underpaid labor. Now, coming out of the COVID-19 pandemic and social uprisings of 2020, shoppers also want—and expect—brands to speak up for social justice.

Tips to Enhance Cybersecurity among Banks in Africa

The first step in enhancing cybersecurity is acknowledging that cyber attackers do not rest, especially now that most transactions are online. Africa has recently experienced frequent attacks on cybersecurity, increasing the global risk for information leakage. Cyber threats usually target those in the financial sector, and today, the probability is higher due to lockdowns and sudden high reliance on digital processes.

Ways to Improve Corporate Governance in Africa

Improving corporate governance should not just be a one-time thing but a continuous initiative. There are different development styles per country in Africa, which makes it important for governing leaders to assess the situation in their locality before planning out their goals for developing sound corporate governance. Africa has seen great efforts in achieving sound corporate governance in the past years. Corporate governance is now considered a prerequisite for economic development.

Rocket.Chat Named A Top 20 Best Live Chat Solution for the Second Consecutive Year

Our Omnichannel solutions allow companies to chat in real-time with the customers visiting their website. Now, for the second year in a row, Rocket.Chat is on the Capterra’s Live Chat Shortlist Report as a Top 20 Most Popular Live Chat Software. This recognition as an Established Player in our field is a result of our continuous efforts to improve the Omnichannel solutions to streamline your communication with your website visitors.