Welcome to the world of IT Service Management (ITSM) where organizations can leverage ITSM use cases to address real-world scenarios. ITSM is a versatile framework for managing IT services, offering the potential to enhance your business operations and improve efficiency. By leveraging ITSM use cases, you can optimize your IT processes and aim for better business outcomes.

Get extra granularity in your workforce analytics as you further categorize employee time data using Insightful's software employee monitoring tools. Quickly identify productivity patterns and use the mental scaffolding to make better decisions.

The year is coming to an end and it’s a good time to take a minute, reflect on what occurred during the last months, and have a look at what the future might bring to make sure we are prepared. Particularly in an innovative and fast-paced environment like IT, taking this time can be a real game-changer for ITSM professionals to ensure they are on track with new trends and industry upcomings.

Productivity in the workplace is defined as the efficiency with which a task is accomplished in a company. The overall amount of time required to perform a specific task limits productivity in the workplace. Hence, firms must discover ways to leverage trending technology to motivate people and Increase workplace productivity. Efficiency and productivity are critical to the organization’s success. Employee efficiency contributes to enhancing workplace productivity and profitability.

Let's start with a jokes "Why are HR managers not moviegoers? because they're tired of drama at work and don't want to witness any more of it!" Speaking of drama, it's important to steer clear of the needless sorts in the fast-paced business environment of today. In Singapore, this challenge is amplified. The city-state's dynamic business landscape is governed by a complex web of compliance and regulations, making the role of HR even more critical.

On Friday last week, we announced Zulip 8.0 and some big pricing changes for Zulip’s self-hosted customers. In response to feedback from our user community, today we are adding a new Basic plan for self-hosted Zulip installations. The Basic plan is priced at $3.50/user/month, and includes unlimited access to mobile push notifications. It does not include commercial support, which still requires purchasing a Business or Enterprise plan.

Pop quiz! Which is better? Being the first agency to reach a potential client with a quote, or the last one to get back with them? In most situations, the answer’s so obvious we can hardly call this a quiz: Being the first to make a first impression is almost always best. But in the agency world, getting a custom quote together isn’t exactly simple. It takes time and careful planning, and in some cases, the quote itself is a fully designed proposal — more like a first deliverable.

In 2023 many things happened at Wire: We added much expertise to our management team, delivered federated and highly secure messaging to our customers and completely rebuilt our Android app for better performance and security. Let’s take a closer look! In April we were happy to welcome Juan Perea Rodriguez as our new General Manager and Chief Commercial Officer.

The way we work isn’t working. Work is scattered, tools aren’t syncing, and teams are suffering from app overload and technology fatigue. But there’s a smarter way. With an enterprise work management platform, you can connect all organizational elements–from the smallest daily tasks to the most complex company goals—for a more integrated, seamless way of working. The challenge comes in choosing the right platform. That’s where this guide comes in.

Welcome to the world of technology, where a transformative concept called Software as a Service (SaaS) is taking over. Imagine getting access to software without the hassle of downloading or installing it on your devices. As we step into 2024, SaaS is not slowing down. Instead, it’s growing and changing how different industries work. This blog is your guide to understanding what SaaS is all about.