Teams | Collaboration | Customer Service | Project Management

Latest Blogs

11 Tips from Virtual Companies on Building Remote Teams

A remote team is a group of professionals working from various geographic locations, primarily leveraging digital communication tools and platforms to collaborate and achieve common goals. Unlike traditional in-office teams, members of a remote team might never meet in person, bridging time zones, cultures, and spaces through technology.

The Best Tips to Get Hired in 2023

As we witness how tumultuous the work environment has become, many of us are setting our sights on new job opportunities. With the job market constantly evolving, it can be difficult to know exactly what steps to take to stand out from the competition and land that dream job. That’s why we’ve compiled a list of the best tips to help you get hired in 2023. From perfecting your resume to acing the interview, we’ve got you covered.

Leveraging Advanced Analytics to Transform Insurance Customer Experience

Insurance industry is witnessing a significant transformation driven by advanced analytics. And with an increasing number of customers seeking personalized services and seamless experiences, insurers are under pressure to adapt. A recent study reveals that 68% of insurance customers expect their providers to offer tailored solutions, while 89% believe a smooth customer experience is crucial. Staying in sync with the transformation is a must for businesses in the insurance sector.

We attempted to streamline our product roadmapping process... Here's what happened!

Planning—while crucial—often becomes one of the least enjoyable aspects of Product Development work. It can create a lot of unnecessary “process noise” without truly empowering teams. The main thing to focus on when you want to improve this is to support meaningful discussions between teams and larger business units (which, at Miro, we call “streams”). Our recent experiments have revolved around exploring this very concept.

The Power of Time Management Goals: How to Set Them and Achieve Success

Do you ever feel like there never seem enough hours in the day? Are you constantly trying to juggle competing tasks and obligations? It’s a common feeling, but it doesn’t have to stay that way! Setting time management goals can help you make the most of your time and reach success. This guide teaches how to set effective time management goals and achieve success. Let’s get started!

How "Schedule Anywhere or Schedule Everywhere" Can Help Your Working Environment

Schedule anywhere, or schedule everywhere are two popular time management that can help your working environment. By allowing employees to access their schedules online, these flexibilities can help you save time and improve productivity. In this blog post, we’ll explore how remote scheduling works and how it can benefit your business.

Onboarding Workflows: Streamlining The First Step To Employee Success

When it comes to employee success, the power of onboarding workflows cannot be understated. If you've landed here, there's a good chance you're grappling with the challenge of assimilating new hires seamlessly into your organization. Sound familiar? ‍ ‍ Fortunately, this article delves deep into answering those concerns, and more. ‍ I've worked with industry leaders to refine and perfect the art of onboarding.

Customer Service Week: 5 Ideas to Celebrate And Reward Service Desk Agents

When the calendar flips to October, it reveals a special occasion that deserves attention and appreciation: Customer Service Week. From October 2-6, 2023, this week is a tribute to the unsung heroes who are behind the service desk and go above and beyond to deliver exceptional customer experiences. This year's theme, "You Make the Magic Happen," adds a touch of enchantment to the celebration, emphasizing the pivotal role of service desk agents in creating memorable interactions.