Teams | Collaboration | Customer Service | Project Management

How Asana uses work management to power digital roadmap planning

Digital roadmapping isn't just about creating a to-do list of projects—it's about making smart choices that drive real results. A clear and well-prioritized roadmap requires aligning with stakeholders, setting clear priorities, and making tough trade-offs. Dani Spires, Head of Digital at Asana, knows this challenge inside and out. “As a digital team, we have to support the evolving needs of the business while also pushing forward technical initiatives.

The Impact of Real Customer Reviews on Choosing a Corporate Messenger

At a fast-paced business communication agency like many ones nowadays, selecting an effective corporate messenger is vital in increasing productivity, collaboration, and overall efficiency. Unfortunately, with so many digital options now available to facilitate communication, there can be overwhelming choices available to users. Real customer reviews serve as invaluable resources in making decisions and shaping decision-making processes.

6 Free ToDo Apps in 2024

Staying on top of tasks in our fast-paced world is easier with the help of an effective todo app. From simple lists to advanced kanban boards, todo apps can be a game-changer, especially when free. Here, we’ll explore the best free todo apps available in 2024, packed with features to help manage your personal and professional life. Whether you’re looking for a todo desktop app or a Kanban board app, these options have something for everyone.

How to Increase Customer Satisfaction for Your Small Company or Firm

When you’re running a business that depends on customers, having an excellent service or product is not enough for success. You need to do everything you can to increase customer satisfaction to the maximum level possible. Sure, huge companies can afford to invest in sprawling marketing campaigns and detailed research and development efforts to see what their customers want. But when you’re a smaller company, you need surefire options for making your consumers more satisfied.

4 Best Practices To Impress Enterprise Customers As A Small Firm

A small business doesn't have the resources that a much larger company does. This means that they can't impress customers with the amount of money that they can splash around. Instead, a small firm has to figure out how they can put themselves ahead of the competition, and focusing on four items will help them do that.

Top 6 Employee Monitoring Software to Boost Productivity

Well, you know what it is to be the project manager or team leader, coping with the deadlines, meetings, tossing to and fro, and the list of growing to-dos. On top of it all, you must ensure the team remains on task and delivers as expected. No pressure, right? In today’s remote and hybrid work environment, trying to keep up with productivity is like trying to catch a cat. But do not worry – technology is there to save your day!

How artificial intelligence is driving human innovation

Raconteur originally published this article online and in print on October 17, 2024. In the rapidly evolving landscape of artificial intelligence, visionary leaders are reframing the narrative. The question is no longer whether AI can outperform humans in certain tasks, but how it can be harnessed to elevate human potential and drive innovation. What does generative AI (GenAI) excel at? And what tasks are best left to humans?

The Tech Hiring Freeze and Slowdown: What It Means and How to Navigate It

Over the last several months, the tech industry has seen a noticeable hiring freeze and slowdown, a shift that has impacted both job seekers and employers. Once known for aggressive hiring practices and rapid growth, many tech companies are now taking a step back due to a combination of economic uncertainties, evolving market needs, and budget restrictions. For tech professionals and those involved in recruiting, this slowdown presents unique challenges, but also opportunities for growth and adaptation.

Why intranets fail reason #5: Platforms have inadequate AI functionality

Too many company intranets are outdated, sluggish and disconnected from the needs of employees. It’s a common issue that leads to disengaged teams and lost productivity. Intranets with robust AI functionality can help solve these challenges. Without the right AI tools, your intranet might be stuck in the past, unable to deliver the experience today’s employees expect and deserve.

Microsoft Teams is "Open For Business"...for Hackers

Another day, another depressing tale of wide-open-by-design collaboration software from tech giants, that leads to easy exploitation by hackers. This time, it’s Microsoft Teams opening the door for phishing attackers to send federated Teams server messages to organizations who didn’t have sufficient paranoia to close the biggest open door ever into their internal communications.