Teams | Collaboration | Customer Service | Project Management

Matrix-based ZaPuK confirmed as a core component within Germany's Deutschland-Stack

On 17 June Germany’s federal government and 16 Länder (states), led by The IT Planning Council, confirmed that ZaPuK will be a cornerstone of Germany’s Deutschland-Stack. The Deutschland-Stack (D-Stack) is Germany’s national sovereign technology platform designed to serve as a uniform, cross-governmental IT architecture.

Agency time tracking software: 6 tools I've tested for client work

Every agency runs on time. Whether you bill hourly, use retainers, or run fixed-fee projects, knowing where your team's hours actually go is the difference between profitable delivery and slow-motion margin erosion. Before I joined Teamwork.com, I spent years at agencies wrestling with exactly this problem: timesheets submitted days late, hours logged to the wrong project, and month-end reviews that felt more like forensic accounting than business management.

The COO's Guide to Measuring ROI with Workforce Analytics

Most COOs can tell you their revenue per employee. Far fewer can tell you why that number moved last quarter, or where it is heading next. Workforce decisions made without data carry a real and recurring cost, including avoidable turnover, idle headcount, overtime bleed, and compliance exposure, all of which only show up once it is too late to act on them.

Slack feature drop: Too hot to context-switch

Summer has a way of clarifying what actually matters. You want to spend time out in the sun, not wasting time bouncing between apps to get your work done. This June, we shipped across every layer of Slack. Slackbot learned to remember you, reach your whole tool stack, speak your language and turn your data into something you can actually see. Direct Messages and the sidebar got easier to navigate.

How to Manage Time Off Policies Across Distributed Teams

Managing time off in distributed teams can be a nightmare for agencies. Holiday calendars, PTO rules, approval paths, and work schedules become increasingly difficult to manage as teams add employees in different countries. This guide shows how to centralize time-off management across distributed teams, so HR and People Ops can manage requests, balances, approvals, and availability without relying on separate spreadsheets for each region.

Why can't I stop micromanaging?

The advice says trust your team and delegate more. Here's why that rarely sticks on its own, and what tends to work better. If you've ever promised yourself you'd give someone room to run with a project, then found yourself messaging them for an update by the end of the same day, you already know the loop. You hand over the work with the best intentions. A day goes quiet, you start wondering whether it's on track or quietly going sideways, and before long you've asked for a status.

What Data is Collected in Time Tracking Apps: Hours, Activity, and More

Most employees have no idea what their time tracking app records. They clock in, the timer runs, and somewhere on a server, data builds up. Depending on the tool, that data goes well beyond working hours. Some apps log URLs visited. Others capture screenshots every few minutes. In fact, a few tracks of the GPS location. To clear things up, let’s understand what data is collected in time tracking apps, what employers do with it, and what you have the right to know.