We’re excited to announce the launch of Rocket.Chat’s WhatsApp Business app, built to help businesses provide efficient customer service and seize new opportunities through the go-to messaging app for 2 billion users worldwide.
Software for consulting firms can be used to streamline workflows and provide improved client experiences. If you're serious about scaling your consulting firm, you should leverage tools and solutions to support your growth. With more software solutions for consultants on the market than ever before, now is the time to begin embracing these solutions to fuel your firm's growth.
If you’re running or facilitating a strategic planning meeting, there are many factors to consider. It’s much more than just bringing everyone together to have an open discussion — and it doesn’t just happen on its own, either. There are several steps you can take to ensure that your strategic planning meeting runs smoothly, but it all starts with preparation. Today, we’ll explore a few ideas to help you hold a successful session, starting with the basics.
Customer support agents are your business’ eyes and ears. They know what your customers need, what they expect, and what they think about your product. Meanwhile, if your organization is in the tech or software industry, developers are its backbone. That means collaboration between these teams is inevitable. But few businesses have clean, clear workflows for this kind of teamwork. Usually, it depends on an ad-hoc system of emails, hidden documentation, and in-person meetings.
Most businesses think they have a good sense of whether sales are up or down, but how are they gauging accuracy? With shifting budgets and different departments needing more or less from the company every month, having a precise account of every expense and how it relates to future sales is a must. That’s where the percentage of sales method comes in handy.
It’s no secret that tracking your employees’ time and attendance can help you optimize workflows and grow your business quickly. And due to remote work, cloud-based time and attendance systems have been gaining traction. Besides offering powerful time and attendance management features, these tools are also easy to set up and maintain, making them suitable for all types of businesses and teams.
Businesses often turn to a time clock software for 2 key reasons: 1. To increase employee accountability. For example, restricting employee punches to a specific location or device, having employees take a photo of themselves whenever they punch in or out, and so on. 2. To save time on payroll. Have employee hours, time off, and overtime automatically calculated for you (and export this info come payroll time, rather than going through a manual and error-prone process).
Communication, communication, communication: so much of our lives revolve around it. It’s no different in the business world. Organizations need to effectively communicate with their customers and partners to excel at what they do. But first, business communication within the company needs to be efficient to increase employees’ productivity and engagement. With hybrid work models being implemented across the board, the way we communicate at work has also changed.
Effective collaboration in the workplace is something that all employers strive for. Not only is it a great way to make employees feel more connected to their organizations, but it is also a powerful tool to increase the overall quality of end-products and services. However, many organizations still haven’t unlocked the full power of team collaboration. And this is no wonder since effective collaboration calls for thoughtful leadership, good communication, and other important factors.
How Salesforce harnesses the power of Slack and MuleSoft Composer to uncover deal details, recoup productive time and boost win rates.
