An essential part of the software development process, testing allows you to catch software bugs and other issues before the product is released. While this process can be time-consuming and expensive, software testing outsourcing can help you cut costs without compromising testing quality. In this article, we’ll explain what software testing outsourcing is and highlight 20 commonly outsourced testing services.
In a recent article, we wrote about the disadvantages of traditional time tracking using paper or Excel timesheets. They come with many challenges, including: To solve these challenges, we set out to build Buddy Punch — a timesheet app that helps you: In this post, we’ll detail what makes Buddy Punch a great timesheet software for employees, including a breakdown of our key features and user reviews.
Customer service management can make or break the growth of your organization. If you're failing to deliver incredible customer experiences that prioritize clear communication, your organization is vulnerable to low customer retention rates. According to Gartner, more than two-thirds of businesses are now competing primarily on the basis of customer experience. This is up from only 36% in 2010. Customer experience is critical to your organization's future success. If you're delivering exceptional customer experiences that result in high levels of customer satisfaction, this will naturally drive up your customer retention rate. You can only deliver incredible experiences with the right customer service management tools in place.
The secret to the success of your e-commerce business lies in improving the experience you deliver to every customer. And the best way to do that is by creating a seamless digital experience across each touchpoint. If tweaking your e-commerce experience sounds like uncharted territory, fret not. This resource will help you understand the fundamentals of e-commerce experience, and enable you to step up your game with some actionable tips.
One of the most important things to understand about the data that your business is creating is that you're talking about so much more than just a collection of files sitting on a hard drive somewhere. Contained within that data is the context and insight you need to not only understand how far your organization has come, but also to better predict where it might be headed.
There's only one way to make sure a project pipeline exploding with tasks and deadlines can be handled successfully—and that’s with planning. That's why many successful project managers and agencies use resource management software to organize their workflows. These tools are designed for a specific purpose: to make sure your team has enough time to complete the tasks on their to-do lists.
Remote sales have become increasingly common, but it took a pandemic to truly establish virtual selling as the new normal. A McKinsey survey conducted in the wake of Covid-19 found that over 75 percent of buyers and sellers alike now prefer virtual sales meetings over face-to-face interactions. And just 20 percent of B2B buyers said they wanted to go back to in-person presentations of the past. This would seem to be the evolution of the classic “road warrior” salesperson.
Picture this: You’ve just taken on responsibility for a new sales team. You set out to craft an annual sales plan, but you quickly discover that you’re missing key insights and data points. You don’t know what the market for your product looks like, how many sales agents you’ll have on your team, or how much revenue your company made last year. To write a successful sales plan, you’ll need that critical information.
Over the first half of 2021, we have been hard at work to make your work life easier. Everyone will agree that 2020 was a year of many changes. So, we took those changes as an opportunity to provide you with a better user experience. In case you missed it, here are the latest product updates. Let’s check out all the cool new features we’ve released so far this year.
