Online sports gambling is a booming business. But as upstarts break into the market to try and steal market share from more established players, it’s not the platform or user interface that’s going to determine who is the winner in this multi-billion dollar market. It’s the customer experience. Can AI help sports betting companies take home the biggest payout – loyalty?
What makes a great clock in clock out system? From our experience, there are 2 key things: 1. Employees should be able to easily clock in and out through a mobile or desktop app: 2. At the end of each period, all the information that’s required (i.e.
Regardless of how big or small, determining project estimates for costs, resources, and time needed is really hard. The worst part is, it’s hard to know exactly how a project will pan out. Consider all of the unexpected hiccups that often happen like team members falling sick and budgets get slashed. Project estimates can’t just be pulled from the top of your head. They're complex because, well, your projects are often intricate too.
We know the best work happens when collaboration across teams runs smoothly. At Miro, we always look for opportunities to connect our work and fuel innovation to bring you the best whiteboard experience you can have, so you, too, can do your best work. That’s why we’ve partnered with Google Workspace extending existing capabilities within Google Calendar, creating seamless workflows within Google Meet, and supporting deeper integrations with Google Drive, Docs, Sheets, and Slides.
Customers love to feel special and understood. According to research from Epsilon, 80 percent of customers say they’re more likely to do business with a company if it offers personalized experiences. Additionally, 90 percent indicated they found personalization appealing. Personalization often begins long before a consumer even considers making a purchase.
“Where should I find the link to my next video conference? Did the administrator send it to my email?” A line like this resonates with the overlooked plights most directors and administrators have in this age of video conferencing. Because of the effects of the COVID-19 pandemic, these worries may not be a top priority of organizations. Though these video conferencing problems may be considered trivial, they cause significant nuisances if not promptly addressed.
As pandemic restrictions loosen globally, your organization may be leaning towards having a hybrid meeting to slowly ease back into having physical attendees, while still remaining compliant to health and safety protocols. Unlike virtual-only meetings, hybrid meetings have additional requirements such as a physical venue, and the need of state-of-the-art audio & video production equipment. Here is a checklist of the factors to consider when choosing the best hybrid meeting venue.
Call center reporting converts raw data into insightful reports. Based on the type of report, you can understand agent performance, evaluate key performance metrics, and make informed decisions to enhance your customer service. Moreover, identifying and resolving issues on a granular level can help you build strategies to achieve excellent customer engagement. In this article, we’ll cover what call center reporting is, its benefits, and the top eight call center reports.
Managing networks and computer systems round the clock are no easy task. You need to monitor how each remote device behaves, what devices join the network and more. Fortunately, remote desktop monitoring software tools help you with that. But if all you need is basic remote desktop monitoring, you can use employee monitoring tools to do the job while ensuring your employees work productively. But with several tools available today, which one is the best for you?
