Teams | Collaboration | Customer Service | Project Management

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7 HubSpot reporting tips every sales manager should know

As a sales manager, your ability to track performance, identify trends, and make data-driven decisions can directly impact your team’s results. You’ve probably already discovered that HubSpot offers a wide range of reporting tools to help you monitor sales activities, assess team performance, and analyze key metrics. But while these tools are powerful, using them effectively requires more than just pulling standard reports.

6 ways to build rapport and develop meaningful relationships

Rapport is an essential soft skill to help you build trust, establish effective communication, and develop great relationships with your team members. In this article, we walk you through 6 tips to break the ice and build rapport. Everyone wants a positive relationship with the people they work with. But building a healthy level of camaraderie, rapport, and comfortable conversations takes effort. Sometimes, it seems like people are just born with this skill.

Setting up your HubSpot pipeline for better reporting

Getting your sales pipeline right in HubSpot isn’t just about staying organized; it’s about making sure your data is clear, actionable, and reliable. Without a well-structured pipeline, your reports can become skewed, leading to inaccurate forecasts and missed opportunities for your business. A well-built pipeline helps you to make sure that every deal is tracked properly, giving you a true picture of what’s happening in your sales process.

10 key principles for managing call center operations

Want to explore all about call center operations and how to manage them effectively? Efficient call center services are vital for building a loyal and satisfied customer base. This objective is important because happy customers enhance a company’s image and brand loyalty. However, call center operations are complex and time-sensitive. It requires strategic planning to keep your call center running smoothly and profitably. In this article, we explain what call center operations are.

How to make a dynamic org chart (and why you need one)

It’s always important to have an up-to-date visual of who’s who in your organization, whether you’re trying to create an accurate hiring plan or looking to better support cross-functional collaboration. That’s where an org chart comes in. It’s a visual representation of the hierarchy of your company — the different departments, roles, and reporting structure.

9 Project Management Tools That Integrate with HubSpot

HubSpot is a popular platform used by thousands of companies to manage their sales, marketing, and customer service efforts. But can you use it for project management, too? Well, maybe. It depends on what you need. Let’s explore the HubSpot project management tool and the best PM platforms that integrate well with HubSpot.

How to cheat Time Doctor: Common methods and why they don't work

Time Doctor is a widely used workforce analytics software, but some employees attempt to cheat the system. This article explores common methods for cheating Time Doctor, the tactics some users employ, and why these methods are not effective in the long run. Understanding these tactics can help businesses identify attempts and ensure accurate time tracking.

How to Calculate Productivity: A Comprehensive Guide

Calculating productivity is key to ensuring a business operates efficiently, effectively utilizing resources to produce the maximum output possible. Whether it’s tracking employee performance, resource utilization, or overall company performance, understanding productivity can lead to significant gains. In this comprehensive guide, we’ll explore the concept of productivity in business, its importance, and several formulas and methods to calculate it accurately.

Why intranets fail and how to ensure yours succeeds

Intranets have long been hailed as the central hub for communication and collaboration, yet many fall short. Instead of facilitating smooth, efficient operations, intranets often frustrate employees and bog down productivity. There are common reasons why intranets fail — as well as solutions to avoid the pitfalls of these intranet challenges.

Top 5 Work Timers to Enhance Your Productivity

20 Feeling overwhelmed by your to-do list and not sure which timer can help you stay on track? Look no further! We’ve rounded up the 5 best timers to improve your productivity and keep you laser-focused. Whether it’s tackling projects or boosting your time management, these timers are the ultimate tools to conquer your goals.