Most organisations have an IT service management (ITSM) tool. Industry surveys show that it’s fewer than 10% of organisations that don’t. But the industry also still sees high levels of ITSM tool churn.

Transform your workplace with Insightful’s app time tracking software. It addresses your privacy and monitoring concerns all while helping boost productivity. Enjoy the benefits of a modern, transparent, and efficient time tracking solution tailored for today's workforce.

Want to know how to use the attendance point system? When employees start missing work more frequently than usual, it can quickly spiral out of control. In addition to draining the morale of coworkers, excessive absenteeism makes meeting business and department goals difficult. One effective method for improving employee attendance is by implementing an employee attendance policy. While there are many different policies available, we’ll focus on the attendance point system.

Hybrid work environments are quickly becoming the norm, with remote work offering the most flexibility for employees. However, where employees are logging on varies widely as remote work booms across the country.

Any well rounded IT Service Management (ITSM) solution must also be able to integrate different software applications. Incorporating and coordinating different capabilities and features on your platform will both significantly expand your toolbox and level up your support processes. So, to make sure you are getting the most out of your ITSM tool, we have put together this InvGate Service Desk integration cheat sheet with a list of all the possible integrations to complement the solution.

Organizations operating with remote teams report that 35% of their workforce faces productivity challenges. The growing inefficiencies at work cost organizations $930,000 per year, indicating an urgent need to align teams to perform more efficiently.

Discover proven strategies for effectively monitoring your employees. Find out how the Insightful software unlocks improved ways of tracking employee activities, providing real-time insights, and enhancing both self-evaluation and managerial oversight.

In today’s hectic workplace, it is important to monitor employee computer activity. Let’s say that a company allows its workers to work from home or work in a hybrid work culture so that they will be happier and have more freedom. However, It also makes it more challenging to guarantee that everyone completes tasks and protects sensitive information. This is why observing what employees do over their computers is important.

This month we’re thrilled to share several powerful updates that will amplify your planning, collaboration, and user experience. An enhanced Planner app, smarter Azure DevOps integration, and AI-powered alt text suggestions: These updates and more were designed to streamline your workflow and boost productivity. Not to mention we have three accessibility updates to improve how assistive technology works with Miro, helping to ensure everyone can experience the Miro magic.

Looking to maximize ROI with Timesheet Software for small businesses? Then this blog post is right for you. Today, we will tell you how you can get more and more ROI by implementing the right tools. The best timesheet app for small businesses is a solution that aids organizations in boosting efficiency and productivity to get more ROI. The software solutions offer various features for organizations to view and monitor the work-time utilization of employees for a smoother workflow.