So you know you need timesheet software to manage your team and projects effectively. But there are many good options, and maybe you don’t have the time to try them all. That’s why we’ve compiled a list of the seven best timesheet software for employees.

Learn about the most efficient ways to monitor remote employees' work hours and productivity. Explore proven strategies, such as setting KPIs, conducting team syncs, and utilizing robust employee monitoring software such as Insightful.

Liam Martin, co-founder and chief innovation officer of Time Doctor, and Michael, chief data scientist, discussed the new area of predictive workforce analytics and its ramifications for the support sector in the ‘Benchmarking helpdesk software‘ webinar. By examining information from 12,000,000 support tickets, they demonstrated how predictive analytics may completely change how businesses select and use support software. These are the main takeaways from their conversation.

Employee onboarding is the process through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members. The importance of a well-structured onboarding process cannot be overstated, as it directly influences employee retention, engagement, and productivity.

Effective communication between the police and the public is fundamental to maintaining community safety and fostering trust. However, traditional channels of communication, such as calls or in-person meetings, present challenges like long wait times and restricted accessibility. Considering these problems, law enforcement agencies have begun integrating modern means of communication, including live chat, to revolutionize communication with the public.

Last week, Slack’s users realized that under the company’s terms of service, their private data could be used to train artificial-intelligence models. This came as a shock: chat messages convey sensitive company data, and LLMs(large language models, the category of AI models that includes ChatGPT) are known to leak the data they are trained on.

In the dynamic landscape of managed IT services, staying ahead requires constant innovation and optimization. Managed service providers (MSPs) face the unique challenge of delivering exceptional service to a diverse client base while streamlining internal operations for maximum efficiency. This is where Enterprise Service Management (ESM) software comes into play.

Last week, Meta announced that it was deprecating Workplace, its all-in-one communication platform and first-ever B2B SaaS offering. Since the announcement, many companies — including Simpplr— have presented themselves as candidates to replace Workplace. Understandably, there are many businesses out there that rely on Workplace that will now be looking for an alternative platform.

Employee onboarding is the process through which new employees are integrated into an organization. It involves a series of organized activities and training sessions that aim to provide the necessary knowledge and skills required for a successful start. Effective onboarding is crucial as it sets the tone for an employee’s experience within the company.

In the digital age, where instant gratification is the norm, immediate responses to customer inquiries can make or break a brand's reputation. This rings especially true for software companies. Jackrabbit Technologies, an online class management software provider catering to children's activity centers, learned this firsthand. Before their partnership with TeamSupport began in 2011, Jackrabbit relied solely on emails to handle customer support.