Teams | Collaboration | Customer Service | Project Management

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Wire for Android - Changes under the hood and the way ahead

Just recently, we have relaunched Wire for Android on a completely new code base. This brings a lot of improvements, especially better performance in the app, seamless notifications, and much better reliability. But even more important: The release will allow us to deploy features much faster in the future and brings better modularity to the development process. This approach comes with some compromises, though. We had to disable a few features that are loved by many of our users.

Navigating Zero-Hours Contracts: Boosting Contingent Work Efficiency

This blog post delves into the dynamic realm of zero-hours contracts, outlining their role in today's workforce and the unique challenges they pose. We discuss how Insightful's software can help manage these work arrangements, enhancing productivity and transparency.

The top trends behind manufacturers' CX revolution

Manufacturers are taking the ‘glass half full’ approach to forecasting their performance for the next couple of years. Specifically, they are viewing CX as a potentially profitable tool as they look to overcome what has been a difficult period of supply chain disruption and rising costs. The rationale is that if they can continue to delight customers, it will help them stand out from a crowd of competitors.

The Wrap-Up: 3 key takeaways from the 'How to Command 50-200% Higher Fees to Scale your Agency' webinar

Are you struggling to scale your agency and looking for expert advice on how to command higher fees? We recently hosted an insightful webinar with Mandy Ellefson, the CEO of Hands-Off CEO, where she shares her experiences, strategies, and tools for overcoming these challenges and creating a successful and scalable business. With a wealth of experience in helping businesses scale up, Mandy is an authority in her field and has valuable insights to share.

Self-Service Best Practices

With the advancement of technology and the increasing expectations of modern consumers, self-service options have emerged as a crucial component of effective customer support strategies. It has become important to encourage self-service for companies of any size or industry. Self-service refers to the customer support process that helps enable customers to get help on their own without contacting a support agent.

Battling Burnout: How Entrepreneurs Leverage Virtual Assistants for Work-Life Balance

This comprehensive guide examines how entrepreneurs can utilize virtual assistants and Insightful's productivity software to harmonize their work and personal lives. With real-life examples and practical tips, we uncover the path to efficient delegation, increased productivity, and a balanced lifestyle.

Project Management for Writers: 10 Tips to Get More Work Done

The process of writing articles and works on various topics is a creative one based on inspiration and a desire to reveal a certain issue as accurately as possible to the reader. However, the success of the activity depends not only on the author’s talent but also on his ability to organize project management properly. After all, no matter how professional you are, chaotic work on texts will not provide the desired results.

Understanding "Loud Leaving" - an attempt at work-life balance or a toxic workplace trend?

“Loud leaving” is a new workplace trend in which employees make a big show of leaving work at the end of the day. This can include things like announcing their departure to the entire office, packing up their belongings loudly, or even making a social media post about it. It can be thought of as a sort of antidote to “quiet quitting” which is when employees that have been disengaged continue to show up but do the minimum possible just get by.

Lessons from the Guardians of the Galaxy on how to overcome communication barriers

How on Earth, or anywhere else, do aliens communicate with each other? Most of us struggle to master a second language, so how do people from different worlds communicate? Suspending our disbelief momentarily, there’s a lot to be learned from how these creatures overcome communication barriers.