Teams | Collaboration | Customer Service | Project Management

10 Tips for Task Prioritization When Working Remotely

Remote working has been increasingly prevalent in recent years. However, it has further accelerated during this pandemic. The Owl Labs’ State of Remote Work 2021 report states that about 70% of full-time employees in the US have worked remotely. Many employers have begun adopting the hybrid work setup, meaning employees sometimes work from home and go to the office. Most employees find remote work effective for boosting productivity.

Creating A Strong Remote Work Culture Within Your Organization: Tips and Tools

The COVID-19 pandemic ushered the world even further into the digital age. Companies in all industries had to adapt to remote working conditions with little time to prepare. This presented many challenges – communicating effectively with employees working from home, monitoring progress on key initiatives, ensuring deadlines are still met, continuing to grow as a company, and many more.

How to Use Employee Performance Improvement Plans (PIP Template)

Are you struggling to address poor performance with a direct report? Even if you have a great team with highly skilled employees, as a manager you will eventually be forced to have difficult conversations with underperforming employees about their performance issues. In this article you will be provided with a performance improvement plan template. You will also learn what an employee performance improvement plan is and the best practices for using one to address poor performance issues.

Service Desk Best Practices To Unlock Value - A Complete Guide

All sorts of businesses need to provide service desk solutions, whether to help with in-house issues encountered by employees, or to better assist customers with whatever problems they encounter. Of course it’s not enough to simply set up a service desk and hope for the best; you have to put strategies in place to optimize the effectiveness of this resource, and to extract every drop of value from it as well.

13 Tips for Improving the Digital Workplace

The way we work is changing. The COVID-19 pandemic has forced companies to rapidly adapt to a new reality where remote and hybrid work is the norm, not the exception. This new way of working presents both challenges and opportunities for businesses. On the one hand, they need to be able to support their employees in this new environment and ensure that they have the tools and resources they need to be productive.

Collapsed Reply Threads are now generally available!

Collapsed Reply Threads is our most requested feature ever, with over 2,500 votes on our feature idea forum. Here’s what users are saying: So after a successful beta, we’re excited to launch Collapsed Reply Threads as generally available in Mattermost v7.0. Administrators can now enable Collapsed Reply Threads by default for all users, and we’ve improved server performance to support large-scale deployments.

Communication overload? Here's how threaded messages can help you reclaim your focus.

In an era of remote and hybrid work, keeping your team connected often means relying on a messaging platform. But with so many conversations happening simultaneously, the same channels you rely on to stay in sync can also cause information overload. That’s why threaded messages are one of our most-requested features and one that we’re so excited to finally release in general availability with Mattermost 7.0.

Scoro scoops 20 G2 awards across eight categories | Scoro

This summer, we’re excited to announce the results of the latest G2 software review, which see Scoro coming in hot with 20 awards across eight categories and two top badges. This recognition from G2 reviews reflects Scoro’s breadth of capabilities and increasing market presence within the B2B industry. Let’s take a look at the highlights.

Is There an App for Timesheets? Unlocking The Key to Better Workforce Management (In-Depth Guide)

While most business owners are aware that timesheets are critical to reaching higher levels of productivity, efficiency, and revenue in the workplace, there’s still some debate over the “best” way to go about time tracking.

Cyber attacks on SMBs are surging, will you be ready?

Wire is already a critical tool for government protection for key intelligence, sensitive communications, classified data, and a powerful shield against the constant threat of data breaches. Not only is it a prime insurer for governments, but Wire also acts as a major defense against cybercrime for SMBs.