Take a tour of Mattermost Calls! Experience the same security and continuity in voice chat and screen sharing as in messaging. Calls are available in channels, direct and group messages, and are tightly integrated with threads for ongoing conversations.

Did you know you can build and deploy a Slack app in just under 60 seconds? With our sample apps and the Slack CLI, you can easily start

In this video, we reveal the top live chat features for 2023 to help you find the best live chat software. We also show you how live chat support can benefit your business and save costs. Why choose Zendesk? With Zendesk, you can add live chat and messaging to your website, mobile app, and social channels and provide 24/7 support with our no-code chatbot. Zendesk’s live chat software comes with a unified agent workspace that gives agents what they need to respond to customers, anywhere.

Basecamp's Automatic Check-ins tool is a simple way to ask your team recurring questions and gather their answers all in one place. They're a great way to replace status calls or meetings while keeping everything on the record. In this video, Kimberly from the Basecamp Customer Success team walks through how to create Automatic Check-ins in the Basecamp project management software. She also shares how the team at Basecamp uses Automatic Check-ins on a daily and weekly basis.

Whether you're new to the Slack platform or a seasoned pro, you've probably encountered the infamous not_in_channel or channel_not_found errors.

Technical and operational teams must manage complex workflows and tools every day. But when it comes to supporting these critical processes, general collaboration tools often fall short. Learn how Mattermost supports technical processes for better team collaboration.

Welcome back to our series where we interview influential CX Leaders. In this episode, we're speaking to Maranda Dziekonski about working with customers, changes in CS in the past 5 years, her advice to companies - and more! "I am a ground-up builder with a passion for setting up the right teams, systems, processes, and overall infrastructure to take both the team and the company to the next level.

When choosing a punch clock app there are many things to consider.

Watch this video to avoid the common mistakes developers make when choosing scopes and get your Slack App approved faster!
Video Resources
Granular Bot Permissions Video: https://www.youtube.com/watch

Happy New Year and welcome to the January edition of What's New in Asana!