Zendesk's AI tools help newly hired customer service agents get up to speed. Zendesk's AI tools help service teams smash context-switching, which causes lulls in productivity. #ConversationsWithZendesk

Hilary used to keep her client notes, doodles, ideas, and invoicing scribbled on post-its, napkins, a pile of sketchbooks, emails and texts. Then she discovered Basecamp. A refreshingly simple project management app, whether you're tech-savvy and have a project manager, or you're a cartoonist that has to do it all.

Discover how StrategiQ, a UK-based digital marketing agency, overcame growth challenges and adapted to remote work with Scoro. With over 20 tools considered, only one provided the end-to-end work management solution to fuel their ambitious growth plans. StrategiQ's Operations Director, Tyler Webb-Harding, shares how Scoro helped the agency track project profitability, resource utilization, and real-time collaboration during the national COVID-19 lockdown.

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Make smart product decisions, align your team, and tell a compelling product story with Craft.io - the end-to-end product management platform with best practices built-in.

Welcome to the March edition of What’s New in Asana! This month is all about Asana’s native time tracking. First, plan and monitor the time spent on different projects by tracking estimated and actual time on tasks. Manually enter time or start and stop a timer to record actual time spent on a task. With subtask rollups, the time you track on subtasks will automatically roll up to the parent task.

Are you struggling with your hiring and recruitment process? Do you want to learn more about effective recruitment techniques and the importance of recruitment and selection? In this video, we'll share expert tips on recruitment methods and including employee selection processes. By following our advice, you'll be able to hire talented candidates and build a strong team for your organization. We'll cover how to build a strong employee brand, promote your job openings on social media, incentivize your employees with perks and benefits, and connect with industry associations and recent graduates.

In this video, we take a closer look at how Mallol Arquitectos transformed its business operations by implementing Scoro. Before Scoro, the company faced the challenges of managing information on different platforms, resulting in data that needed to be synchronized and had no real value.

Customer service agents can leverage artificial intelligence (AI) to be more productive, and provide better customer experiences. #ConversationsWithZendesk

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