By building your Digital HQ for Service, your team can optimize agent experience, resolve issues faster and transform the customer experience.

Looking for an app to help you keep track of time on the job site? Workstatus is AI Intuitive Geofencing Software For Construction Firms & Sites. Our real-time clock app is perfect for #ConstructionSites and makes it easy to track hours worked, calculate pay, and more. Workstatus is the perfect app for construction workers, field technicians, and anyone else who needs to keep track of time on the job. With Workstatus, you can watch as each person clocks in and out of their job and stays informed about their productivity throughout the day.

Watch the replay of our Miro Next Keynote to learn how to transform work with synchronous and asynchronous collaborative experiences, uncover how Miro drives collaborative work for product development teams, and see how our platform enables every company to integrate and extend Miro into their core business processes.

Dashboard is the heart of your organization and all your analytics and insights can be found there. Get a glance of attendance, activity trends, project, tasks and more.

This post-pandemic world is changing everything - and customer experience is no exception. Hear from Nick Mehta, CEO at Gainsight, as he talks to Puneet Mehta (CEO of Netomi) about the changes he's seen in CX and Customer Success since the start of the pandemic. Nick Mehta is CEO of Gainsight, the Customer Success company that helps businesses improve customer retention, accelerate expansion and capitalize on customer advocacy. He is the co-author of “Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue,” the authoritative book on the field.

Workstatus is a #WorkforceAnalytics software that will change the way you manage #SoftwareDevelopment teams. As a business owner, you know how important it is to have software development project management in place. Without it, your business could suffer from missed deadlines, low-quality products and services, and much more. Software development project management is a key component for any business. Businesses of all sizes need to have a project management system in place to ensure their software development projects are completed on time and within budget.

The COVID-19 pandemic hugely accelerated digital collaboration in businesses across industries and geographies. We’re all familiar with working from home and, for the most part, the companies we work for have learned to adapt. As a result, cloud-based proprietary code platforms such as Office 365, Dropbox, and Slack have and continue to explode in popularity. Here’s the catch though: By using these platforms, all of your data, communication, and digital lives will be (or already are) at the mercy of big corporations without control, privacy and with a huge vendor lock-in.

Choosing the right app to track time is a challenge. In this post, we’ll look at 8 mobile time clock apps with iOS and Android support, and compare their features and online reviews to help you choose the app that best fits your specific business.

In our first post Relate event, the Community team hosted a deep dive into what’s new with Zendesk Messaging. We sat down with Paul Lalonde and members of the Messaging team, where they highlighted recent product updates such as improved bot building and updates to the mobile app UI and shared a deep understanding of what Messaging has to offer. The team also hosted live Q&A addressing questions submitted by attendees on various areas of the Messaging product!

Ever wonder if adding AI is the right move for your customer service team? Meet two leaders who tried out AI for customer support. They share: Netomi helps companies deliver higher quality customer experiences at scale with AI.