Log tickets & tasks, update progress, reply to customers, and collaborate with your team with the mobile OneDesk app. This video covers the basics of using the mobile app. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

SLAs can only give you so much information. They certainly don't tell the full story. Experience Level Agreements, or XLAs, are here to fill in some of the gaps. Let's explore how. This video is our look at Experience Level Agreements: what they are, how to implement them, and whether they're here to replace SLAs for good.

Are you looking for a way to help your team work more efficiently? Workstatus is the best workforce management software for your company. Workstatus helps small business owners save time and money while growing their businesses by managing projects, employees, payroll, invoicing, and reporting, all at once. Various features such as screenshots, activity levels, and accurate time reporting make tracking productivity easy and without stress. To find out how Workstatus can work for your business, watch the complete video on how Workstatus helped businesses to grow faster than ever before here.

When it comes to PTO tracking you can’t choose any old app. Even though there is no federal law requiring employers provide paid time off, many employers choose to do so to stay competitive when it comes to hiring high-quality talent.

Learn how to use Time Doctor Payroll Feature

When it comes to measuring and using conversion rates, many businesses make some costly errors. In Episode two of Data Smarties, we take a look at six of the most common mistakes – and how you can avoid them.

Build IT & HR Chatbot with App Workflows in minutes, from Workativ. In this video, you can learn about:-

The Digital HQ is one place that’s anyplace, wherever you’re at. Where you can work smarter and faster, like that!

Watch this quick demo on two new features available in Jira Software roadmaps that will boost visibility for planning and tracking your team’s work: story-level planning for kanban projects and release planning in the roadmap view.

Promote contextual work conversations by integrating Zoho Projects with Microsoft Teams. You can now collaborate seamlessly by bringing your Projects work items right within Teams. Watch this webinar to learn how to set up and work with the Zoho Projects + MS Teams integration.