Nick Mehta and Puneet Mehta have an insightful discussion, unpacking the future of CX and how to finetune your CX strategy for 2022 & beyond. Nick Mehta is CEO of Gainsight, the Customer Success company that helps businesses improve customer retention, accelerate expansion and capitalize on customer advocacy. He is the co-author of “Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue,” the authoritative book on the field.

Explore the importance of planning your workshops around your team’s needs, and learn how to design a beautiful Miro board for your workshop. This in-depth session featured Maru Latournerie, Francisco Garcia, Irene Trilla, and Nicole Pagnut — top leaders from Pixel Research Lab.

Curious about career pathways within the design industry? The Asana Product Design team hosts a panel discussion on how to build a career within design, moving between senior IC work and management, and how you can create your own path according to your values and strengths.

Your CTO handed you a project to revamp or build your product’s notification system recently. You realized the complexity of this project around the same time as you discovered that there’s not a lot of information online on how to do it. Companies like LinkedIn, Uber, and Slack have large teams of over 25 employees working just on notifications, but smaller companies like yours don’t have that luxury. So how can you meet the same level of quality with a team of one?

In early 2020, Ultimate Software and Kronos merged. After the integration, it became apparent that they needed a way to build unity, reinforce culture, and bring people together within the newly formed organization: UKG. That is when they decided to launch Simpplr. Watch this video to learn the Simpplr and UKG customer story, and hear from leadership about how their new intranet, UKG Today, has transformed employee collaboration and engagement. Learn the reasons they chose Simpplr and why the simplicity and ease of use has been the key driver for getting people to engage with the platform.

Explore the importance of planning your workshops around your team’s needs, and learn how to design a beautiful Miro board for your workshop. This in-depth session featured Maru Latournerie, Francisco Garcia, Irene Trilla, and Nicole Pagnut — top leaders from Pixel Research Lab.

Grand Union Housing is an innovative not-for-profit organization whose mission is to build more homes, stronger communities, better lives. We build affordable homes, provide personal support, and help people to learn, work and be healthy. Aileen Evans, Grand Union Housing's Chief Executive Officer and the new Vice President of the Chartered Institute of Housing shares her experience using Convene and the efficiency of paperless meetings.

Courier enables you to build perfectly formatted messages for all channels, including email, push, SMS, and direct messages. With Courier templates, you can deliver the same message, with the same data, to multiple channels. Learn how to use the designer to get started today.