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Latest Videos

OneDesk - Recovering Deleted Tickets and Tasks

When a ticket is chosen to be deleted in OneDesk, it is first removed from your view, archived, and then scheduled for deletion in 7 days. After 7 days have elapsed, the ticket is permanently removed from OneDesk. Any time within this period, you can restore the ticket that was scheduled for deletion back to its former status without losing any information. OneDesk combines Help Desk & Project Management software into a single application.

Use the Events API to create a dynamic App Home | Tasks App | Slack Platform

Make home feel welcoming by customizing the content for each user with help of the Slack Events API Follow along as Slack Developer Advocate Sandra Illi Villarreal shows you how we customize the App Home in Tasks App to give users their own place to view tasks.

How a well-tuned Jira can change everything for your team

Jira is meant to help your team reach new heights, but a poorly tuned Jira can create daily struggles for your team. Join this session to learn tips and tricks for fine-tuning the Jira experience to streamline workflows for teams of any size. We will show you how to turn all the knobs to "11" and create a state-of-the-art Jira experience.

From teams to Portfolio: How to truly unleash the power of agility

Solving big problems in the enterprise requires the coordinated work of many teams. It also requires the discipline of many new behaviors and practices. But how can leaders put new systems in place without disrupting teams and their workflows? In short: Lean Portfolio Management. It's the way leadership can achieve a maximum flow of value through the enterprise while at the same time mitigating delays.

Freshworks Presents The Art Of Easy

“Delighting customers should be easy.” says Girish Mathrubootham, the founder and CEO of Freshworks. In this video, we explain The Art of Easy and how Freshworks does it. To make delight easy for customers, businesses must champion what Girish called ‘the art of easy’: focusing on the customer and employee experience, solving their problems quickly.

7 Best Time tracking software of 2021 | Apploye

Time Tracking Software helps you to track down the performance time of the employees in an organization. Sound silly? Well, time tracking software can run miles more than what I have just said. Having Time tracking software means you now have far more control over the employees and overall productivity as a business leader. You can see, evaluate, and compare the performances, which will enable you to set a performance benchmark in your organization. That's how you'll achieve growth in the long run.