Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

Scaling a BPO: An Inside Look at ISTA Solutions' Success as a 'Business in a Box'

They delve deep into the robust growth, hurdles, and future of the Business Process Outsourcing (BPO) industry.. Nicole Barrish is an accomplished professional with a 14-year career under the Towne Group. A Boston's Emerson College graduate, Nicole started as a staffing coordinator and rose to manage the Towne Home Care operations, turning it into one of New Jersey's top home care agencies. She later transitioned to ISTA Personnel Solutions as Director of Operations, now overseeing over 1000 employees providing customer support in the healthcare industry.

18 Ecommerce Trends To Watch In 2023 (Categories Trends)

With changing consumer preferences and the new cutting-edge technology, the eCommerce landscape is constantly shaping itself. As we delve into 2023, many eCommerce trends have already changed how businesses operated and customers engaged with eCommerce platforms. From shopping personalization to voice commerce and drone delivery, the eCommerce industry is evolving amazingly.

The best marketing contract template for agencies

When you discuss a contract, it can make everyone’s eyes glaze over fast. Most people are far more interested in the meat of the deal: how you’ll execute the project and the payoff. However, thorough marketing contracts are vital to an agency’s success. Proper contracts between your marketing agency and the client, independent contractors, and subcontractors protect all parties, outline expectations, and establish boundaries.

Introducing Time Reminders: More filled in timesheets and time back in your day

We’ve all been there—the wild chase to get teammates to log their time. Whether you distribute an email mid-week, comb through individual timesheets and send one-off direct messages, or post an announcement on a broader channel, chasing teammates to log their time is a big annoyance. Enter Time Reminders!

Integrate Shopify with OneDesk

Shopify is a popular e-commerce platform which allows companies to create online storefronts even with limited tech know-how. OneDesk is an all-in-one work management software. With OneDesk, you can manage multiple aspects of your business, from multi-channel customer support, to employee time tracking and project planning. Open communication channels for your customers and prospects by integrating your Shopify store with the OneDesk customer applications.

Ready, set, scale! Is your tech company prepared?

Around 20% of startups in the US fail within a year. Half won’t be around in five years, and nearly two-thirds (65%) fail within a decade. It’s easy to look at those figures and lose faith. Success stories that tell of founders growing from a garage to a billion-dollar tech giant could be considered the stuff of legend. But here’s the thing: those companies do exist, especially in the tech industry.

10 Best Staff Scheduling Apps: How to Choose that Fit For Your Business

When it comes to staff scheduling apps, there are a lot of different factors to consider. You need to find an app that is easy to use and reliable, but you also need to make sure that it meets the specific needs of your business. In this article, we will discuss some of the critical factors to consider when choosing a staff scheduling app. We will also recommend some of the best apps on the market so that you can find the right one for your business!

Mastering Project Management Skills: The Asana Way

In today’s fast-paced business world, effective skills for project management are essential for success. With numerous tasks, deadlines, and team members to coordinate, mastering project management skills is no easy feat. However, with the right tools and strategies, you can streamline your project management process and achieve remarkable results. This article will explore how Asana, a powerful project management tool, can help you enhance your project management skills and elevate your success.

The Ultimate Guide to Asana: How to Use Asana for Effective Project Management

In today’s fast-paced and interconnected business environment, effective project management is crucial for success. Managing tasks, deadlines, and team collaboration can be a daunting challenge, but with the right tool, such as Asana, you can streamline your workflow and achieve better results. In this ultimate guide, we will delve into the fundamentals of Asana and provide you with valuable insights on how to use it for efficient project management.

Project Management: Tips and Tools for Success

A reliable Project Management (PM) system is crucial for achieving project goals, ensuring smooth workflows, and maximizing team productivity. However, only 25% of organizations use a PM tool in any capacity. The remaining 75% of companies still use Excel or other below-average tools. As a result, they are unable to: If you are also among the 75% who are not using any PM tool, keep reading.