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Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

OneDesk - Webinar - Getting Started

A complete introduction to the major features OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

10 Free Project Management Tools For Small Businesses

A project management tool divides your business tasks into smaller, more achievable chunks helping you become more efficient. And isn’t that what we all want from our businesses? From guaranteeing smooth daily operations to exploring different strategies to enhance your eCommerce store sales, a small business owner has to balance multiple job designations or has a limited team to do so. Project management tools for small businesses are a sigh of relief in such scenarios.

What makes a successful marketing project manager?

Marketing teams bring so much to the table within an organization — but they aren’t typically known for their militant scheduling and detailed organizational skills. The same is true for creative agencies, from traditional marketing agencies to full-service digital marketing firms. On the flip side, project management as a discipline doesn’t have much of a reputation for being creativity-friendly or flexible.

How to Use Professional Voice Messaging for Work

Constant video meetings have become incredibly popular throughout the pandemic and this new normal of work. Although zoom meetings do enhance collaboration and create a more agile work culture, they can also be a large waste of time and drag on a lot longer than needed. Voice messaging can be a great way for teams to save time and increase productivity while avoiding the constant video meetings and zoom fatigue.

KPIs and Metrics for a Call Center

To make sure your call center is running at maximum efficiency, it is important to track key performance indicators (KPIs) and essential call center metrics. By tracking these numbers you can identify areas in need of improvement which will ultimately lead to success for the business as a whole. This article shares some of our favorites among different types of KPIs – but there are many more out there, chose the ones that will fit your business the best.

The 5 biggest challenges facing creative agencies today

Agency life can be incredibly rewarding and fulfilling, but that’s not to say that it doesn’t come with its fair share of challenges (there’s certainly no shortage of those!). From differentiating your agency from the competition to focusing on delivering for your client—rather than reaching for awards—there are a number of challenges many creative agencies face that are true across the board.

15 Must-Read Project Management Blogs: The Top Resources for Every PM

As a project manager, it’s essential to keep up with the latest trends and developments in your field. That’s why we’ve put together this list of the top project management blogs, packed with insightful tips and advice from industry experts. Whether you’re just starting in project management or you’re looking to take your career to the next level, these blogs will help you stay ahead of the curve. So without further ado, let’s get started!

Differences Between a Project Manager and a Scrum Master

Project management and scrum are two popular methodologies that can help you achieve success. But what are the key differences between a project manager and a scrum master? A project manager is like a coach. They plan and execute the game plan, keep track of progress, and make sure the team is working together cohesively. A scrum master is like a referee. They keep the game moving, help resolve conflicts, and make sure everyone is playing by the rules.