Teams | Collaboration | Customer Service | Project Management

Let’s imagine that your business is now facing an unanticipated disruption. You haven’t expected it, are not prepared, and, on top of that, don’t know what to do. This is exactly why having a contingency plan in place is essential. A contingency plan outlines the steps you need to take to ensure continuity and minimize disruption when an unplanned event occurs.

Account-based marketing (ABM) may not exactly be the Wild West, but it’s not old school either. Recently, The State of ABM Report showed that only 17% of companies that have implemented an account-based strategy have it fully embedded in their marketing plan. This stat means more people than not could still benefit from an agency to help them get their feet wet with ABM. And that news smells like a big opportunity.

To keep our finger on the pulse of what makes the professional services industry tick, we recently interviewed over 100 agencies for our 2023 Clockwork report – The Agency Operations Survey. The survey, which was conducted in partnership with Agency Hackers, aims to collect detailed insights into the processes that drive agencies, their best practices, and how they run their operations. We asked questions on agency structure, client management, and internal processes.

What exactly is project management? That seems like a simple enough question — but it's not really, is it? Good project management can transform processes and workflows at any agency, infusing direction and organization while reducing the chaos factor. At the same time, “project management” doesn’t mean the exact same thing to everyone — and it certainly doesn't look the same at every business.

Looking for a thorough TSheets vs Harvest comparison? TSheets and Harvest are employee monitoring and time tracking solutions that can help you track time, manage employees’ payroll, and improve time management. In this article, we’ll compare TSheets ( now called QuickBooks Time) and Harvest — two popular time tracker apps, for their functionalities, integrations, and pricing. We‘ll also mention the best time tracking software as an alternative to these tools.

Projects involving the delivery of professional services present their special difficulties. Professional service organizations have a double burden, as they must accomplish both their own goals and the clients. The stakes increase as more organizations and people become involved. This post serves as the definitive resource for learning about professional services by explaining what they are, why businesses engage in them, and the typical challenges these businesses encounter.

Are you a project manager looking for the best tracking tools for project management to ensure that your team remains productive and on track? Are you unsure of how to fit them all into your day and make sure none of them slip through the cracks? Look no further! This blog will provide you with an overview of the 10 best tracking tools that are sure to make managing any project easier.

“How much does email marketing cost?” This is probably the top question a brand considering an email marketing agency will ask — and they should. After all, staying within their marketing budget is crucial for businesses, especially smaller businesses with limited resources. But the value that your email marketing agency can offer these businesses is with its weight in gold.

Starting a new business is an exciting time but can be equally challenging. This project management startup guide is here to make your journey less challenging. You have the privilege of watching your big ideas come to life. You have the opportunity to solve a significant problem your target audience struggles with. And you get to build something that’s yours. But, as thrilling as the start of a new business journey can be, there are challenges that come with it.

Few other industries have suffered as much as the event services business over the last few years. Luckily, the green shoots that appeared in 2022 thanks to the return of in-person events look set fair for growth in 2023. But set against an uncertain economic outlook, how can a modern agency take advantage of the opportunity while balancing the risk?