Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

OneDesk for IT Departments

Learn how you can utilize OneDesk's helpdesk and project management features for your IT department. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - IT Firms

Learn how you can utilize OneDesk's project management and helpdesk features for your IT firm. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Automate your processes with the Teamwork and Automate.io integration

As your business grows, so does your tech stack. Adding apps like instant messaging, customer support, document management, email marketing, design, and developer tools, as well as Teamwork, can mean your team waste time each day switching between apps and manually transferring data.

Asana tips: Advanced Search and reporting

Raise your hand if you love spending hours searching for a comment, task, or document. Anyone? Bueller? Searching for that one comment is like looking for a needle in the haystack, yet it’s universally experienced by millions of knowledge workers around the world. In fact, the average knowledge worker spends 60% of their day on work about work, which includes shuffling between up to 10 tools per day.

Here's why it's so painful using Jira as a product manager

Let’s not beat around the bush: as product managers, we know from experience how painful working in Jira can be. The reason is simple: Jira is designed for developers. While it performs brilliantly as an issue-tracking software, trying to twist it to conform to a product manager’s needs can be as stressful as it is unrewarding.