Teams | Collaboration | Customer Service | Project Management

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5 key things to make your remote product team successful

Now that we’ve all dived into the deep end of remote working (thanks, #covid-19), it’s time product managers take stock of which tools and practices will help their teams maintain both focus and motivation. Previously PMs enjoyed the co-location perks of in-person stand-up meetings, watercooler chats, and live dynamic brainstorming. But without those opportunities for nuanced face-to-face communication, how can you lead your product effectively?

How can product managers thrive when working remotely? | Craft.io Webinar | 22.04.2020

With COVID-19 challenging how companies work, product managers can feel like fish out of water without access to the physical spaces shared with their coworkers. In this webinar, Arif Gursel (ex-director of Product & Ecosystem Partnerships of Salesforce and now CEO of ViBEHEAVY) and Elad Simon (CEO of Craft.io), will discuss how PMs can overcome the hurdles that come with remote working and even thrive at #wfh

How to avoid isolation when working remotely

April 24, 2020 Remote work isn’t just a growing trend anymore – it has rapidly become a necessity for businesses all over the world. While many are adapting to working from home for the first time, even teams that are already remote are having to adjust their routines and mindset. They are having to deal with a whole new work dynamic that they’ve never tried before.

5 steps to reducing friction in customer support

The software-buying process is notoriously stressful and complex, which tends to carry over when buyers become customers, given the challenges many support organizations grapple with. According to Dan Gingiss, author and keynote speaker, customer support experts and practitioners showed marginal improvement in 2019. Since the buying journey is already complex, does the customer journey have to be just as complicated?

Working Together, Remotely

Remote working has never been such a hot topic as it is today, with the COVID-19 situation pulling the rug out from under the feet of a lot of companies. And while some have been able to adjust quicker, then most everyone has had to make some changes and overcome challenges. And it’s important to share the difficult lessons with others as well – because sometimes all we need is a reminder that we’re all in this together.

Our next chapter:Bringing teams together, wherever they're located

Teamwork has always been at the heart of everything we do here at Miro. We operate a distributed headquarters, with leaders and employees spread across four time zones and five hubs. That’s why we’ve codified “Play as a team to win the world” as one of our core values. We see effective remote collaboration as our competitive advantage.