Teams | Collaboration | Customer Service | Project Management

How to Integrate Shopify & Zendesk for real-time reporting

If you're an ecommerce business who also uses Zendesk to manage your customer support function, then you may have thought about different ways you can integrate the two platforms. And you wouldn’t be alone. The more ways you can find to integrate and streamline these two platforms, the more time you are going to save as a business. In this article we explore how you can build real-time KPI dashboards that display data from Shopify and Zendesk, so you can stay on top of your customer experience.

Information Management for the Manufacturing Sector

From small machine shops to large fabrication facilities, manufacturing businesses depend on effective information management. Manufacturing information management systems offer such businesses real-time insights into the status of production. Making information available at the right time and in the right context saves knowledge workers' time. Additionally, information management systems can help improve document security.

Knowledge Work Automation in Real Estate

In real estate, where every decision can make or break a deal, the role of knowledge workers is crucial. These professionals are the ones behind critical problem-solving and innovation. Research shows that a large portion of knowledge workers' time is spent doing repetitive tasks that don't leverage their skills. Knowledge work automation promises to change the real-estate business by empowering knowledge workers to focus on the creative aspects of their jobs.

Embracing Change: Fusing AI and Workflow Automation

Knowledge workers, hired for their creativity and high level critical thinking, currently find themselves losing time to routine tasks. With 41% of their day devoted to these activities, the global workforce is in dire need of a solution that frees knowledge workers from mundane, time-consuming tasks. This is where artificial intelligence (AI) and workflow automation shine.

How to Build Business Processes in a Company

Business processes are the backbone of any company. They help to ensure that tasks are running efficiently and effectively, which leads to a more successful business. Building strong business processes is essential for improving the performance of your company. This blog post will discuss some tips for doing just that!

Unmanaged business goals don't work. Here's what does.

Many large companies struggle to achieve their strategic goals due to implementation challenges. Learn five common goal management obstacles and solutions, including ways to enable better visibility, flexibility, accountability and resource allocation. Designing goals is a routine part of planning in every enterprise organization. In theory this should be simple—you set goals, make a plan to achieve them, and adjust as needed. The reality turns out to be much different.

The future of work doesn't care where you work I Atlassian

Stagnating innovation, loneliness, and decreased productivity are just a few of the arguments against letting people choose where they work. And yet, offices don’t automatically solve any of these challenges. So what are the answers? How can we inspire creativity and keep people connected in an increasingly global, distributed world? What role should offices play in the future of work? Global Head of Team Anywhere Annie Dean and Fortune Reporter Jane Thier discuss why it’s time to stop obsessing over WHERE people work and instead focus on HOW they work.