This video demonstrates filtering an individual report. By applying filters to your reports, you can narrow down data and gain insights into your team's performance.
This video demonstrates how you can create instructions and a custom tone of voice for your advanced AI agent. For more information, see: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Multi-factor logins, forced log-outs, frequent password changes, and constant changing from app to app for every task – sounds right. What you don’t think of is ease of use and productivity!
Are you searching for the top construction project management software? Then you are on the right page. As a construction project manager, the first step you take is to have a strong foundation for your structure. Similarly, taking your construction business from the bottom to the top these days requires you to have the right tools. Whether you are in the residential, commercial, or industrial construction sector, such tools help you manage project deadlines while staying within budget.
Discover how to redesign hybrid work for better engagement and productivity using monitoring software for remote workers. Learn to track remote workers’ productivity, foster collaboration, and build trust with data-driven strategies and workforce insights.
In 2025, the landscape of global communication is rapidly evolving, and live chat apps are becoming essential tools for businesses to connect with customers worldwide. With an increasing emphasis on real-time interactions and personalised customer service, having access to a variety of free live chat apps can greatly enhance a company's ability to communicate seamlessly across borders.
Workforce analytics is not just about counting hours or measuring performance – it provides you with different decisions on how to thrive. With the help of workforce management solutions and strategies based on analyzing your workforce data, you can enhance efficiency, utilization, and morale. Besides, the workforce analytics market is projected to grow at a CAGR of 14.4% from 2024 to 2034, reaching an estimated value of USD 9,160.2 million by 2034.
Employee offboarding is a structured approach to managing an employee’s departure from a company. This process is more than just collecting company property and completing final paperwork—it is a critical phase for ensuring smooth transitions and safeguarding the company. A well-designed offboarding process addresses compliance requirements, ensuring that the organization adheres to legal obligations like final pay, benefits continuation, and any other regulatory requirements.
In the fast-paced realm of B2B SaaS, crafting an exceptional customer experience is not just beneficial—it’s essential. Your clients expect more than just standout software solutions; they demand responsive and engaging support. Here, we delve into leveraging two vital tools—Live Chat and TeamSupport’s proprietary Customer Distress Index (CDI)—and illustrate how their integration can elevate your customer experience strategies to new heights.