In the retail industry, seamless communication is the key to staying ahead of the competition and delivering exceptional customer service. That’s why communication apps in this industry are like lifesavers. If a retail business operates in different locations worldwide, employee communication apps transform how your team connects, collaborates, and conquers challenges.

Since it was first proposed, the EU’s Regulation to prevent and combat child sexual abuse (aka Chat Control) has gained the attention of security experts, academics, civil society, and the private sector for all the wrong reasons. Early versions of the Commission's proposal included requirements for media scanning and effectively entail the mass surveillance of Europeans.

Business process outsourcing, or BPO, plays a significant role in many companies. It is useful for everything, including handling customer service and back-office tasks. By sharing these tasks, businesses can focus on what they do best while taking advantage of the knowledge and speed of BPO providers. For BPO management, you need a planned method to ensure that employee performance and output are at their best.

A mind map displays information with related ideas branching out from a core concept. It can be helpful for everything from brainstorming and problem solving to decision-making and information sharing. One of the best parts about mind mapping is that there’s endless room to be creative. Take a look at these seven different mind map examples from Miroverse and you’ll walk away with plenty of inspiration for your own diagrams.

Tightening budgets make it more imperative than ever to choose an intranet solution that is easy to deploy and maintain, thereby preserving and optimizing your IT resources. Streamlined intranet implementation can save money, time and frustration for IT and beyond.

As Greek philosopher Heraclitus once said, "Everything changes and nothing remains still, and you cannot step twice into the same stream." Ironically, change is the only constant — not only in life in general, but also in IT processes. IT teams may need to upgrade their hardware, migrate from on-premise services to the cloud, implement a new security patch, or deal with server breakdowns. How do you handle these changes to ensure minimal to no disruptions to service quality?