Taking a bold step toward rethinking the modern workplace, the coaching firm Exos, which is based in the United States, has begun a trial of a four-day workweek that will last for a period of six months. The objective of the effort is to reduce the amount of burnout experienced by employees and to raise productivity, all while preserving or even improving the overall performance of the organization.

Learn to harness both data-driven app insights and human-focused evaluations to propel your business forward. Our comprehensive guide details strategies for integrating customer feedback and systematic reviews to refine services and optimize worker time management and performance.

In April 2024, Microsoft unbundled MS Teams from the rest of the Office package globally. This news comes almost six months after Microsoft unbundled Teams in Europe. Microsoft says that the global unbundling made sense to make pricing easier for global organizations operating in Europe.

Professional communication can be tricky at times. When you send an email or a message, the person on the other end might not understand what you mean. Even if you spend time crafting your message, it can still be misinterpreted. This is important, whether you’re working remotely or in person. In emails or chats, you have to be extra careful with your words and punctuation to avoid confusion. As we continue to work remotely, dealing with difficult team members might become a challenge again.

Explore the benefits of integrating Insightful into call center monitoring operations. Learn how its smart metrics improve first call resolution, reduce average handling time, and enhance customer satisfaction scores, propelling your productivity with just one call center tool.

Data is the lifeblood of organizations, enabling their operations and decision-making. In evolving workplaces where teams are distributed and working digitally, growing threats are posing risks to data confidentiality. Organizations need to adopt robust security practices to negate the impact on data privacy and ensure operational security.

It's no secret that visibility in supply chain operations dictates the difference between successes and setbacks. With technology evolving at breakneck speeds, savvy 3PL service providers are racing to integrate cutting-edge tools that ensure nothing slips through the cracks. To showcase what’s at play, stick with us and we’ll introduce you to a group of contemporary tech solutions that are shaking up the supply chain scene from top to bottom.