Teams | Collaboration | Customer Service | Project Management

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Top 5 healthcare communication software to consider

‍ In healthcare, every second counts. Therefore, secure and reliable communication between the medical teams, patients, and support staff is compulsory. Healthcare communication software has done a lot to develop communication between all stakeholders in the field of medical treatment. Patients also favor healthcare providers who offer robust digital communication and services due to the added convenience.

Requirements Management 101: Your Step-by-Step Guide

Requirements management helps you ensure your final project deliverable meets the needs of stakeholders. Simply put, a requirement is something stakeholders want or need, and requirements management helps you fulfill that need. Read on to learn how requirements management works, then do it yourself with six simple steps. It’s Friday night and you’re about to order pizza. You’ve got the phone in one hand and a list of requests from your friends in the other.

HR Knowledge Management

HR teams handle vast amounts of information daily—policies, employee records, training materials, compliance documents, and more. Organizing all this data can become a challenge, especially as companies grow. That’s where HR Knowledge Management (KM) steps in. With a structured way to collect, store, and share HR knowledge, a solid KM system helps streamline operations, improve decision-making, and boost employee satisfaction.

The Best AI Tools for Startups in 2024

The startup environment is fast-changing and competitive. Success depends on constant innovation and operational efficiency. Getting ahead means using cutting-edge technology that can streamline processes and provide a competitive edge. Artificial intelligence (AI) has emerged as a game-changer in this context. There are many powerful tools in the field of project management, for example. AI tools offer startups a toolkit for success.

Unlock better note-taking with mind mapping

Write it down. It’s common and worthwhile advice when you want to comprehend and remember information, with plenty of research backing up the power of note-taking. But while the process of taking notes is helpful in and of itself, it can still be improved. For example, depending on your handwriting, the location of your notes, or even how organized you are, it may not be so simple to read your scribbles or even find the information you want to revisit.

How To Detect Mouse Jigglers (And Stop Employees From Using Them!)

By now, you may have heard that the US banking giant Wells Fargo has fired some employees following claims that they were faking keyboard activity to fool the company into thinking they were working when they were not. This has left many managers to wonder—Are my employees faking their computer activity? Employee monitoring software is crucial in tracking productivity and ensuring accountability in the modern workplace.

Dan Timmiss: How to get your agency IT ready for scaling

As an Ops person, the role of IT expert is often part of the job. So how can you ensure your agency’s IT infrastructure is set up for scaling? That's the focus of our discussion with Dan Timmiss, Technical Director at Kaizen IT Solutions. With over two decades of experience, Dan has helped hundreds of creative agencies optimize and manage their IT setups, from audits to complete IT overhauls and supporting scaling teams.

How to verify that your email configuration is correctly set up in Zendesk

Troubleshoot email configuration errors with this tutorial. Learn DNS, SPF, and TXT verifications using third-party tools like MxToolbox. Resolve issues outside Zendesk for seamless email setup. Timestamps: Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Working Overtime: Pros, Cons, and 20 Statistics

People usually work overtime due the reasons like poor time management, inaccurate project estimations, or a workforce shortage, rather than a personal preference. Some companies even try to avoid compensating employees for their overtime work. The issue with working overtime is that it is often misused and looked down upon. This is why legislation is necessary to govern it properly.