It’s that time of year again to reflect on the past 12 months and see how much we’ve learned and grown. As you know, at Miro we love a good retrospective. Looking back, we know that our successes are the result of passionate Miro super-users — you all — who’ve shared what you’re looking for in a visual workspace for innovation.

In the last few years, the approach to work has changed dramatically. We don’t need to work from 9 to 5 (or at least not everyone), we don’t need cubicles as much as we did in the past, and we don’t need (want) to climb the corporate ladder. Flexible hours, open spaces, and diplomatic structures are the new way of life. However, there is one thing that hasn’t changed – the need for a good team made up of people with different work styles.

Managing client expectations is an essential part of delivering positive experiences. If you are leading a service-based business and do not know how to manage client expectations, you are setting yourself up for failure. From the outset, you should attempt to manage client expectations through communication and visibility. This article will explore practical ways in which you can keep all parties aligned. ‍ ‍

Many employees have access to paid time off (PTO) or vacation days as part of their employment benefits. However, there’s often confusion about these terms and their differences. Let’s understand the distinctions between PTO and vacation days, their significance, and how they impact employees and workplaces. Let’s dive in.

In today’s world, how we manage projects shapes how we get things done. As we go into 2024, lots of organizations – about 70% – think that managing projects well is really important for their success. This blog post talks about seven crucial changes happening in project management. From using smart technology like AI to making remote work easier, these trends are changing how projects are planned and finished for the best results. Let’s dive in.

Decision fatigue is incredibly common and surprisingly draining. Here’s why it happens and how you can reignite your energy and focus.

In the ever-evolving landscape of Business Process Outsourcing (BPO) industries, staying ahead of the curve in terms of technology is imperative for success. In a recent episode of the Future Workforce podcast, Nick Sinclair, the Founder of TOA Global, shared invaluable insights gained from his company’s journey through the challenges of tech development and digital transformation.

Master remote staff monitoring and time tracking with a blend of the Eisenhower Matrix and Insightful. This guide offers key strategies for efficient task management and enhanced team coordination. Learn how to streamline task prioritization and boost team productivity.

In today’s customer-centric market, providing exceptional support is non-negotiable. According to research by Microsoft, 59% of consumers have higher expectations for customer service than they did the year prior. As customer expectations continue to rise, businesses must invest in robust customer support software to streamline interactions, enhance efficiency, and ultimately build lasting relationships. Is your company prepared to deliver exceptional post-sale customer support?