So, you have set a strategic objective. However, how will you measure that you are progressing positively towards it? Evaluating Employee KPIs is your short answer. In this blog, we will cover everything you need to know about this key element for a successful business venture.

Numerous studies and market analyses highlight the indispensable role of personalization in fostering enduring customer relationships. Research from authoritative sources such as SmallBizGenius and Renderforest reveals a compelling statistic: 89% of customers remain faithful to brands that offer personalized service. In today’s competitive marketplace, delivering personalized customer service is not just an option—it’s a necessity.

The journey from manual to digital time tracking is a testament to the relentless pursuit of efficiency in the workplace. Initially, businesses relied on paper timesheets, where employees would manually record their hours worked. This method was not only time-consuming but also prone to human error. With the advent of computers and software, the transition to digital timesheets began.

Governments across the world are digitalizing their services to better connect and serve citizens. To cater to the evolving demands, they rely on text messages for internal and citizen communication. Security is of utmost importance as they often deal with sensitive information regarding public safety, military, and diplomacy. Let us understand how you can build a secure messaging platform for military messaging, digital public service delivery, citizen communication, self-service, etc.

Sometimes it’s the little things that make your day. Our April version comes with a number of small goodies that are bound to improve your mood and user experience once you start compiling quotes and creating new products or services!

It’s an understatement to say the way we work has changed in recent years. What we’re seeing is nothing short of transformation. The nine-to-five grind is gone. Companies are hiring from a global talent pool, even SMEs. Hybrid work schedules are the rule rather than the exception. This flexibility has been great for businesses, employees, and managers, but it hasn’t been without its hiccups.

The 2024 Workplace Flexibility Trends Report highlights notable differences in the adoption of hybrid work models and the use of efficient management methods for such arrangements, as the corporate world continues to change in the post-pandemic era. Even though working remotely is becoming more and more popular, a shocking 75% of workers say managers lack remote team leadership training. This underscores a critical problem with current workforce management approaches.