Teams | Collaboration | Customer Service | Project Management

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Remote Work vs Office Productivity-Which is More Productive?

Is remote work the way forward, improving employee happiness and productivity, or just a passing trend that is undermining teamwork and business efficiency? Since the rise of home-working during the COVID-19 pandemic there’s been an ongoing dilemma of when, or if, employees should return to the office. As businesses transitioned to remote work setups, workers have come to appreciate the benefits of working from home.

Strengthen Your BPO Security - Gain control over emerging threats

Managing compliance for your data-critical BPO operations is tricky, and evolving workplaces – where teams are distributed across locations, including office, remote, and hybrid – are adding to the challenge. Find out how AI-powered advanced security and compliance solutions from the wAnywhere employee monitoring system can help you ensure Clean Desk Policy and data privacy at work for safe and efficient BPO processes.

How to get innovation done: A roadmap for leaders

In today’s rapidly evolving business landscape, the imperative for innovation has never been more clear. Leaders across industries understand that the key to relevance and sustainability lies in continuous adaptation and evolution. In fact, Miro’s global innovation survey reveals that nearly all enterprise leaders believe a company will become extinct if it fails to innovate — so the clock is ticking.

Jira Integration: Add a Help Desk to Project Management And Software Development

If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect for having the best of both worlds. The InvGate Service Desk and Jira integration allows you to add a help desk to your Project Management and software development tools in just a few clicks. As a result, you'll be able to link any Jira issue to a service desk request, allowing quick access to detailed and real-time information on the Jira issue directly from InvGate Service Desk – avoiding having to go back and forth between solutions.

Parenthood motivates productivity of employees, new report shows

The path of parenthood frequently intersects with the workplace, offering a distinct mix of opportunities and challenges. It might seem like an uphill battle for many people to balance the demands of a profession with the obligations of caregiving. Becoming a parent may be both a personal and professional superpower. According to a recent study, encouraging parents to work can result in more devoted, driven, and productive workers.

The 9 Best Employee Monitoring Software for Macs

As remote and hybrid workforces become more common, companies have felt a greater need to connect with employees. Employee monitoring has gained popularity in recent years as a way to help companies keep their in-person and remote workers aligned and working towards common goals. It can also be a good tool to manage employee schedules, increase productivity, and motivate high performers—not to mention the myriad data and security benefits.

How Slack simplified complex operations at Cebu Pacific Air

If you’ve travelled by air, you’ve probably looked out from the boarding lounge and been impressed by all the activity around the planes. There’s food, fuel and baggage going on, and passengers and cargo coming off. It’s impressive because it’s well-coordinated and works smoothly.

Time Thieves: Tools to Uncover & Eliminate Productivity Killers

Empower your organization with expert insights and essential resources to optimize productivity in today's workplace. Discover practical tools and guidance on how to monitor employee computer activity and navigate challenges effectively, achieving your business goals with confidence.

9 tips for creating a flexible team structure that can adapt to change

The ability to adapt is a must for success in the dynamic and fast-paced corporate environment of today. In light of the rapidly evolving markets, rapid technological advancements, and growing prevalence of remote work, employers must ensure that their workforce is equipped to adapt to these changes. Creating a flexible team structure is a vital first step toward achieving this adaptability.