Teams | Collaboration | Customer Service | Project Management

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slack

Salesforce Brings Slack AI to All Paid Customers, Adds Recap to Deliver Daily Morning Digests

Apr 18, 2024 By Slack In Slack
Slack strengthens its AI-powered platform as it continues rolling out native generative AI capabilities to users, including enhanced search, channel and thread summaries, and a new recap feature. Customers like Wayfair, Beyond Better Foods, and more depend on Slack AI to stay ahead of the workday and better surface and prioritise information.
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Zendesk Relate 2024 keynote highlights: AI, CX, WFM, QA, and more

Apr 18, 2024 By Zendesk In Zendesk
👉 Zendesk Relate 2024 keynote highlights ⚡️ Join CEO Tom Eggemeier, Senior Vice President of Solutions and Product Marketing Lisa Kant, and Senior Vice President of Product Management Paxton Cooper as they announce the launch of autonomous AI agents, workflow automation, agent copilot, Workforce Management and Quality Assurance capabilities — all powered by Zendesk AI.
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time doctor

Conquering workplace boredom: A strategic approach

Apr 18, 2024 By Time Doctor In Time Doctor
In the world of work, even the most exciting jobs, like being a scientist or a virus hunter, have their share of boring tasks. Neuroscience suggests that being bored can be good for you, but the question still stands: how can you deal with boredom in a way that keeps you engaged and productive?
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asana

How Asana uses work management to optimize resource planning

Apr 18, 2024 By Caeleigh MacNeil In Asana
Initiatives can’t succeed without the right resources. Nobody knows this better than Rita Khayat, Asana’s Head of PMO for Strategy and Operations. Khayat is responsible for keeping business-critical goals on track—which she does by allocating the right resources, at the right time, to the most important work. Khayat’s team is responsible for four main business areas within the CIO org: Resource management is essential for each of these areas.
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DeskTrack

Top 10 Time Tracking Apps in 2024

Apr 18, 2024 By DeskTrack In DeskTrack
Are you searching for the top time tracking apps in 2024? Do you want applications to monitor your employees in real-time to increase efficiency and productivity? Then this blog is for you. Today, we will discuss insights into the leading Time tracking apps for employee monitoring, which provide the most useful features and are recommended in 2024.
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How To Drive Client Results 70% Faster w/ Kate Vasylenko

Apr 18, 2024 By Teamwork In Teamwork
Clients who are “happy” may still leave you. But clients who are seeing results–and seeing them fast? Now, that increases the value you deliver and decreases the chances that new clients will churn. So, how did this digital marketing agency drive client results 70% faster, increase customer satisfaction scores and start getting glowing feedback from more clients? It was all about strategy.
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How Prudential Accelerates Agile Processes and Builds Trust with Miro

Apr 18, 2024 By Miro In Miro
Discover how Prudential utilizes Miro to foster innovation and collaboration. With remote and hybrid work environments, Miro has become essential for seamless teamwork and design processes. Agile teams at Prudential leverage Miro for PI planning, retrospectives, and other agile events, promoting transparency and collaboration. By replacing traditional in-person retrospectives with Miro's dynamic interface, Prudential enhances visibility and trust within teams. The recent integration of Jira and Miro streamlines workflows, reducing overhead time and increasing employee satisfaction.
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miro

Agile beyond software development: How to empower non-tech teams

Apr 18, 2024 By Dave Ross In Miro
What’s the first thing that comes to mind when you hear the word “Agile?” It’d be no surprise if your mind goes straight to software engineering, given Agile’s origins as a self organized way of working for developers in the early 2000s. But in recent years, its methodologies have become ubiquitous as a highly efficient way for all teams to work, with its frameworks used everywhere from marketing to HR, in military operations, and beyond.
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scoro

7 Best Time & Billing Software For Professional Services

Apr 18, 2024 By Sean Collins In Scoro
Time and billing software helps companies keep track of billable time spent on client work. Without it, companies have no data on time worked and can’t figure out actual billable hours—leading to lost revenue from missing billable time entries. In this article, we’ll take a look at some of the best time and billing software for agencies and consultancies.
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asana

How Asana uses work management for organizational planning

Apr 18, 2024 By Caeleigh MacNeil In Asana
Rita Khayat is an expert at managing complex, company-wide programs. As Asana’s Head of PMO for Strategy and Operations, Khayat is responsible for keeping business-critical goals on track. She does this with clear processes, 20+ years of experience, and a knack for using Asana to its full potential. Khayat’s team is responsible for four main business areas within the CIO org: Together, these responsibilities span many different teams and require a high level of cross-functional coordination.
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