Teams | Collaboration | Customer Service | Project Management

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Create a Knowledge Base in Teams and Boost Collaboration

When employees need answers quickly, hunting through multiple platforms for the right information can be frustrating. That’s why connecting your company’s knowledge base to Teams is such a valuable move. Microsoft Teams is already the central hub for many organizations, so integrating your knowledge base simplifies access to information, streamlines support, and strengthens your omnichannel strategy. But how does this work in practice?

15 Ways to Develop Employee Self-Management Skills

Self awareness, prioritization, adaptability, discipline, and Employee self-management skills. Did all these words ring a bell? Our elders always used to emphasize honing these skills. However, why? Now that we are working jobs or businesses, we have understood that these are not just mere words but the way to navigate the complexities of modern work life. However, what should be our starting point? Can we begin developing and improving these skills right away? No, of course not.

Client management: Building relationships that stand the test of time

Knowing how to manage client relationships well will set you apart from your competition. Good client relationships lead to repeat business and can turn customers into fans who spread the word about your brand. In this post, we break down the basics of client management, explain why having strong skills in this area is so important, and give you some practical examples to help you build trust and keep clients coming back for more. Let’s jump in!

Secure collaboration: Top 15 strategies to protect team communication

‍ As remote work becomes more predominant, are you sure your organization’s collaboration tools are not opening the door for hackers? This apprehension is not baseless, in fact, 57% of organizations see collaboration tools like Slack, Microsoft Teams, and Zoom as the biggest security risk in their tech stack. Therefore, strict security measures are necessary since these platforms are becoming increasingly crucial for project management and team communication in the workplace.

10 Productivity Pitfalls to Avoid & How Workstatus Can Help Your Team Stay on Track

Is your team stuck in unproductive habits that are holding back their potential? In this video, we explore the 10 common productivity pitfalls teams face every day and show you how Workstatus can help fix them. From poor time management to unnecessary distractions, we’ve got the tools to help your team stay focused and efficient.

Workforce Forecasting: A Strategic Guide for Managers

In the modern, constantly shifting business environment, long-term success relies on effective staff management. Businesses may effectively allocate resources and anticipate staffing needs with the use of workforce forecasting. This blog examines the concept, importance, advantages, and best practices of workforce forecasting that help managers make data-driven choices for the best labor management.

Top 7 Employee Timesheet Software to Improve Your Team's Productivity

Let’s face it; capturing time is not exactly the most exciting thing an IT project manager does all day. From managing team meetings and schedules to untangling the linear facts of time, the final thing anyone wants is to record hours. At some point, you’ve probably wondered if someone is covertly working as a magician because their timesheet doesn’t seem to add up. This is where top timesheet apps come in handy to rescue the day.

What's new in Asana | November 2024

Welcome to the November edition of What’s New in Asana. First, use AI to create charts in projects based on simple text instructions. Next, combine the power of portfolio rollups with the flexibility of formula custom fields to create tailored data aggregations within portfolios. Finally, update access levels on portfolios to provide more custom control over access and permissions.

What is project planning? How to write a successful project plan

Organize your projects with project plans to keep things on track—before you even start. A project plan houses all the necessary details of your project, such as goals, tasks, scope, deadlines, and deliverables. This shows stakeholders a clear roadmap of your project, ensures you have the resources for it, and holds everyone accountable from the start. In this article, we teach you the seven steps to create your own project plan.

Float Project Management: The Complete Guide

When talking about float project management, we don’t in any case mean the floating decimal point. So, what is it? Managing projects can be a painstakingly challenging task, even if everything is in order and accordingly planned. The idea here is that no team wants their projects to have obstructions and the workflow to be jittered. They all want to meet project deadlines and go home stress-free at the end of the workday.