Teams | Collaboration | Customer Service | Project Management

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Management Tools to Keep Employees Engaged and Motivated in 2023

Employee engagement and motivation are crucial for the success of any business. Engaged employees are more productive, more committed, and more likely to stay with their employer. In today’s fast-paced business environment, it is more important than ever for managers to keep their employees engaged and motivated. As per the Team Stage report, Only 15% of employees globally feel engaged in their jobs, and highly engaged teams increase business profitability by 21%.

Best value for the price: Freshworks wins top awards from TrustRadius

In today’s challenging economic climate, business leaders face a complex challenge: cut costs wherever possible, yet continue to invest in areas that drive long-term sustainable growth and profitability. One easy target for the chopping block is the complex, unwieldy tech stacks full of legacy software, some of which have never been fully implemented. Leaders are scrutinizing those budget items like never before.

4 strategies for optimizing productivity for technical and operational teams

Organizations globally have been keeping a close eye on the economy — and some conflicting economic signals. The Federal Reserve and other central banks around the world continue to raise interest rates even though inflation has begun to ease. Major brands are also trimming staff even though demand for talent continues to boost wages. During periods of economic uncertainty, smart enterprises look for ways to optimize productivity and return on investment (ROI).

How to cold call - 5 effective cold calling tips that work

Cold calling can be an effective way to reach your sales goals. In this video, we show you the basics of how to cold call and provide our top five tips and strategies to improve your cold calling techniques. About Zendesk: Zendesk Sell is CRM software built to improve customer relationships and increase sales.

Scoro named 2023 Champion in SoftwareReviews Mid-Market Emotional Footprint Awards

SoftwareReviews, a prominent resource for insights on the software provider market, recently published its 2023 Project Management Emotional Footprint awards, naming Scoro as champion in the mid-market segment. Scoro scored 99 out of 100 in the Net Emotional Footprint index and ranked top in the Value Index, where SoftwareReviews rated us at 93. Scoro was rated particularly highly when it came to continual improvement, according to the results polled from verified end-user reviews.

How to fill out a timesheet in 7 simple steps

If you’re a business owner or a manager looking to record your team’s scheduled hours for invoicing purposes, timesheets are a valuable solution. However, it’s essential to know how to fill out a timesheet to track time accurately and streamline payroll processes. In this article, we’ll go over seven simple steps to fill out a time sheet. We’ll also explore everything you need to know about paper and spread-sheet based timesheets, including their three major drawbacks.

How CRM integrations strengthen your CRM solution

A recent MuleSoft survey found that the average business uses almost 900 different applications—but only 28 per cent of those applications are integrated. This means employees are wasting huge amounts of time switching between apps, searching for information, and entering data manually. But there’s a better way.

How to Calculate Customer Lifetime Value (CLV)

Calculating your customer lifetime value (CLV) can seem daunting. With so many different formulas and conflicting explanations, you might be unsure where to start or even confused about what exactly it measures. But don’t worry because we’re here to explain the ins and outs of this important metric. After all, measuring your CLV can help guide marketing spend, uncover marketing impact, and identify your most valuable customers.

Improving the remote work experience with Chase Warrington, Head of Remote at Doist

What does it take for your employees to thrive working remotely? While many organizations are now working remotely, is anyone really doing it well? We talked with remote work expert Chase Warrington about what it takes to cultivate a thriving remote work environment—and a few pointers on what not to do in our latest Cohesion Podcast on Improving the remote work experience.