Teams | Collaboration | Customer Service | Project Management

%term

How to fill out a timesheet in 7 simple steps

If you’re a business owner or a manager looking to record your team’s scheduled hours for invoicing purposes, timesheets are a valuable solution. However, it’s essential to know how to fill out a timesheet to track time accurately and streamline payroll processes. In this article, we’ll go over seven simple steps to fill out a time sheet. We’ll also explore everything you need to know about paper and spread-sheet based timesheets, including their three major drawbacks.

How to Calculate Customer Lifetime Value (CLV)

Calculating your customer lifetime value (CLV) can seem daunting. With so many different formulas and conflicting explanations, you might be unsure where to start or even confused about what exactly it measures. But don’t worry because we’re here to explain the ins and outs of this important metric. After all, measuring your CLV can help guide marketing spend, uncover marketing impact, and identify your most valuable customers.

An Ultimate Guide on How to Set Priority Levels For Tasks

Are you feeling overwhelmed with all the tasks you need to accomplish? Do you feel like it’s impossible to get everything done in a timely manner? If so, then it might be time to start setting priority levels for tasks. Prioritizing is essential if you want to streamline your workflow and stay on top of deadlines. It helps you focus on the most important tasks first, which can help reduce stress and improve productivity.

Employee monitoring laws in the US and EU explained

With the rise of remote and hybrid work culture, businesses have increasingly turned to different employee monitoring methods. But employee monitoring isn’t something new. It’s been around for a long time and involves practices like monitoring clock-ins, using security cameras, and implementing GPS tracking. Is it allowed? In some cases, it’s entirely legal; in others, it can invite problems.

How CRM integrations strengthen your CRM solution

A recent MuleSoft survey found that the average business uses almost 900 different applications—but only 28 per cent of those applications are integrated. This means employees are wasting huge amounts of time switching between apps, searching for information, and entering data manually. But there’s a better way.

Management Tools to Keep Employees Engaged and Motivated in 2023

Employee engagement and motivation are crucial for the success of any business. Engaged employees are more productive, more committed, and more likely to stay with their employer. In today’s fast-paced business environment, it is more important than ever for managers to keep their employees engaged and motivated. As per the Team Stage report, Only 15% of employees globally feel engaged in their jobs, and highly engaged teams increase business profitability by 21%.

How to cold call - 5 effective cold calling tips that work

Cold calling can be an effective way to reach your sales goals. In this video, we show you the basics of how to cold call and provide our top five tips and strategies to improve your cold calling techniques. About Zendesk: Zendesk Sell is CRM software built to improve customer relationships and increase sales.

9 ways AI can help you communicate better with your customers

From chatbots to intelligent routing systems, AI is transforming how companies communicate with customers. According to Servion Global Solutions, artificial intelligence (AI) is set to power 95 per cent of all customer interactions by 2025. And it’s not just businesses that love AI: Zendesk’s CX Trends Report 2022 revealed that two-thirds of customers approve of AI for making their lives easier, saving time, and improving their overall experience.

A guide to the top 5 patient engagement healthcare apps

Patients have become knowledgeable and empowered healthcare consumers in a world where useful information is readily available. No longer restricted to merely receiving medical care, patients are demanding convenient customer experiences from their healthcare provider, such as streamlined communication channels, instant access to reports, and scheduling visits. At present, patients are even willing to switch clinics if they are dissatisfied with the services they get.