Workforce analytics has been around for quite some time now, and it is still going strong today. In fact, you might be surprised to learn that workforce analytics isn’t just a method of data collection and analysis. Instead, workforce analytics can actually be described as an umbrella term encompassing several separate processes and methods of gathering data and then using it to your company’s advantage to make better decisions and gain a competitive advantage over the competition.

If you're currently in any management position rather than project manager (PM), you might be tempted to think that you have nothing to do with it, that it's someone else's problem. However, PM skills are more necessary than you might think. But don't worry about having to read lots of books to acquire them; we're about to hand out a guide on project management for non-project managers! Solid management can help you meet your project goals and stay efficient and organized.

Do you ever feel overwhelmed when faced with a seemingly endless list of tasks to complete? It can be hard to know how and where to start. That’s why setting priorities is an important part of staying organized, on task, and accomplished. By prioritizing tasks, it helps us ensure that we are completing the most important ones first and finding balance in our lives both at home and at work.

Chatbots are a great way for companies to keep up with growing customer expectations. As AI-powered solutions get more sophisticated, customers are more open to chatting with a bot. Indeed, Zendesk’s CX Trends 2022 Report found that 69 per cent of customers are willing to interact with a bot on simple issues. And with good reason. Bots are fast and responsive. Plus, it’s a lot easier to be there for your customers with a chatbot on your team.

First, let us say that we at Craft.io are fans of Southwest Airlines. The company has been a technology pioneer for decades, and many of its ingenious business practices have forced other airlines to improve as well. Just a few of Southwest’s innovations over the years include: We’re not writing this to point fingers at Southwest Airlines. The company has gotten plenty of that already.

Most business owners want to see their business run as efficiently as possible. Best in employee management definitely could boost the business performance. This means managing employees in the right job positions, maximizing productivity, and filling vacant positions with great candidates. This blog post will discuss managing people to get the most out of your team. We’ll also provide tips for finding qualified candidates to fill any open positions in your company. Let’s get started!

If all you ever do is chase, you’ll run out steam and collapse. Any business that is reliant on cold outreach isn’t one that’ll last long. Why? Because you’ll always have to hunt for new clients. And if you want that client roster to grow (or need to replace clients that you fired), your outreach machine must be humming 24/7. It can be done, sure. But wouldn’t it be nice to turn clients away instead of chasing them down?

You must have received advice to use one of the Zoho alternatives in your business to attain operational excellence. Then, read the blog to see which of the suggestions below best applies to you.

Do you know that employee engagement is crucial to the success of any business, regardless of whether it operates out of a traditional office space or remotely? In fact, according to Gallup’s “State of the American Workplace” report, engaged employees are more productive and profitable for their organizations. So how can businesses improve employee engagement in the modern remote work environment? Check out our tips below!