Teams | Collaboration | Customer Service | Project Management

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How PMs Should Build a Great Product Notification Experience

Your product’s notification experience can make or break how your users perceive your application. That’s why getting the notification experience right should be at the forefront of product managers’ minds. But what, exactly, is a great notification experience for a mobile or web app? Here at Courier, we often hear this question from product managers.

6 Signs of Employee Burnout: What Coffee Won't Fix

There’s a difference between feeling tired and feeling burned out. You can overcome “tired” with a cup of coffee, an afternoon walk, or a good night’s sleep. Employee burnout, unfortunately, is a different animal. In 1974, psychologist Herbert Freudenberger published an early paper on staff burnout at a free medical clinic in Manhattan’s East Village.

Craft.io Wins the 2022 SaaS Award for "Best Enterprise-Level SaaS Product"

Given how much value product teams can contribute to a company’s bottom line—in terms of making smarter decisions about what to build, and keeping the organization aligned around a shared set of strategic goals—finding the right product management software is a critical step in the path to company success. But which solution should organizations choose for their product teams?

Brainstorming Session Ideas & Tools To Enhance Team Collaboration

Brainstorming is one aspect of team collaboration that can feel particularly daunting if you aren’t guided well on how to conduct it efficiently. Picture it for yourself. Imagine sitting at a conference table and having to come up with brainstorming session ideas from scratch without knowing the first thing about it. Every input or critique from an otherwise well-intentioned peer or a colleague can quickly start to feel like a scathing remark.

5 ways to enable secure patient messaging

The healthcare sector is undergoing a significant digital transformation. Patients increasingly gravitate toward healthcare providers who provide digital capabilities such as self-scheduling, in-app reminders, and, most importantly, secure patient messaging. Furthermore, digital healthcare innovations allow for intense medical and non-medical staff collaboration within and across organizations.

7 Essential Business Tools for Startups

Every multi-national company today was once a startup and to be a successful company, there are some business tools for startups. Due to the rising cost of everything, startups and SaaS companies want to minimize their costs to have enough capital to run their business further. One of the most difficult part or aspects of starting a business is finding time to devote to it. Several people have found success without dedicating a substantial amount of time to their businesses.