Teams | Collaboration | Customer Service | Project Management

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How to Make Staff Communicating Fruitfully Who Work Varied Shifts

Effective communication at the workplace is crucial for every kind of business but it becomes even more critical when the company employs shift workers. Typically, companies that use shiftwork split the shifts into three different eight-hour shifts within a twenty-four-hour period. Therefore, different people will work at different times, which applies to workers, supervisors, managers, and others; like those who work in human resources.

7 Stages of the Employee Life Cycle: From Newly Hired to Well-Deserved Retirement

The employee life cycle is a concept that has developed over time to better explain how people change throughout their careers. Each phase of the employee life cycle has its challenges and benefits. Understanding where you are in your life and what to expect will help you develop an effective work strategy and prioritize your personal goals. To get the most out of your career, it’s important to understand how to respond appropriately to each stage that comes your way.

How PMs Should Build a Great Product Notification Experience

Your product’s notification experience can make or break how your users perceive your application. That’s why getting the notification experience right should be at the forefront of product managers’ minds. But what, exactly, is a great notification experience for a mobile or web app? Here at Courier, we often hear this question from product managers.

6 Signs of Employee Burnout: What Coffee Won't Fix

There’s a difference between feeling tired and feeling burned out. You can overcome “tired” with a cup of coffee, an afternoon walk, or a good night’s sleep. Employee burnout, unfortunately, is a different animal. In 1974, psychologist Herbert Freudenberger published an early paper on staff burnout at a free medical clinic in Manhattan’s East Village.