Teams | Collaboration | Customer Service | Project Management

What Are Mouse Jigglers? Mouse jigglers are small devices or software tools that simulate mouse movement to keep users appearing “active” even when they’re not. They’re often used to bypass employee monitoring systems that track idle time. Real Case Example: At a mid-sized IT firm in Texas, management noticed consistent 8-hour logs from remote employees, yet deadlines were still being missed. Upon deeper investigation, they uncovered the use of mouse jigglers, which were creating a false impression of productivity.

If you missed Relate 2025, this is your chance to catch up on the latest Copilot updates. Join our product experts as they walk through key new features, show how they work in practice, and explain how to use them in your Zendesk environment to improve productivity and get the most from Zendesk AI.

Learn how to set up a web widget for messaging in Zendesk.

Ops Leaders, are you unintentionally making life harder for your delivery team? Galen Low, co-founder of The Digital Project Manager and host of The Digital Project Manager podcast, joins us to flip the lens, and spotlight the real impact of operational decisions from the delivery floor up. Galen has spent years helping digital PMs thrive in chaotic environments. In this episode, he shares the signs leaders might be missing when systems break down and how to create structures that support people doing the work.