Teams | Collaboration | Customer Service | Project Management

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miro

3 key Agile team roles and responsibilities to know

Dec 10, 2024 By Brendan McConnell In Miro
Teamwork is at the heart of any successful Agile effort, as Agile teams work in lockstep at all stages of the production cycle to iteratively create the best product possible for the company and end users. Picking the right teammates, and assigning the right roles and responsibilities, therefore, is critical. This article will explore the key roles that Agile teams require to communicate and collaborate effectively throughout your production cycles.
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element

Synapse Pro slashes costs for running nation-scale Matrix deployments

Dec 10, 2024 By Steve Loynes In Element
We’re incredibly proud to announce the launch of Synapse Pro, a new enterprise Matrix server from Element that delivers phenomenal efficiencies for large-scale Matrix deployments in the public sector. Synapse Pro is Element’s best practice Matrix homeserver for huge public sector deployments.
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Standard AI CEO on going from autonomous checkout to computer vision insights | Sit Down Startup

Dec 10, 2024 By Zendesk In Zendesk
Welcome back to this week's episode of Sit Down Startup! Today, host Adam O'Donnell sits down with Angie Westbrock, CEO of Standard AI, to explore her inspiring journey from the manufacturing sector to leading a cutting-edge retail technology company. Discover how Standard AI pivoted from autonomous checkout to leveraging computer vision for retail analytics, unlocking valuable insights for retailers. Angie shares her experiences navigating the challenges of product-market fit, the importance of understanding customer needs, and the strategic decisions that led to their recent success.
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chanty

8 Effective Communication Apps for Team Collaboration

Dec 10, 2024 By Anastasia Matveyeva In Chanty
When communication isn’t managed, the team suffers. Time is wasted tracking updates, clarifying instructions, or managing conversations across multiple tools. Important information gets buried, leading to confusion, frustration, and a serious loss of productivity. These problems only get worse as teams grow. This is where an internal communications app steps in to transform the way teams work together.
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chanty

6 Best Online Task Management Tools for Teams

Dec 10, 2024 By Yelyzaveta Hodun In Chanty
Ever feel like your team works in separate vacuums, where each person has his or her tasks, but there needs to be more clarity into what’s happening elsewhere? Breakdowns in communication, missed deadlines, and duplicate work lead to complete chaos. It’s so easy for things to slip through the cracks or be truly forgotten. If there isn’t some system, wrangling all these moving parts feels like a never-ending battle.
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InvGate

Service Desk Best Practices For Effective Support Operations

Dec 10, 2024 By Natalí Valle In InvGate
The service desk is at the heart of technical support, centralizing all support operations. The success of those operations will highly depend on service desk best practices, which can transform how teams handle incidents, manage requests, and maintain service quality. For customer support and internal IT services, the service desk is the central point of contact where technical challenges meet user needs.
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startingpoint

3 Best Practices for Resource Utilization in Tech Teams

Dec 9, 2024 By StartingPoint In StartingPoint
Effective resource utilization is critical for tech teams to consistently deliver exceptional services to customers while maintaining internal efficiency. In fast-paced industries where deadlines are tight and customer expectations are high, understanding team capabilities, skill sets, and availability is essential to making informed decisions about resource allocation.
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startingpoint

Managing Education School Networks with Transparency

Dec 9, 2024 By StartingPoint In StartingPoint
The growth of charter school networks in the United States has revolutionized the education sector, offering families more choices in tailoring their children's education. According to the National Alliance for Public Charter Schools, there are over 7,700 charter schools serving nearly 3.7 million students nationwide. While the expansion of these networks has brought positive impacts, it also introduces significant operational challenges for managing multiple school sites effectively.
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rocket.chat

10 ways data-driven decision-making is revamping workplace collaboration

Dec 9, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ To achieve secure workplace collaboration, teams need to rely on more than just teamwork. They must access to real-time data and insights, empowering them to make data-driven decisions and solve problems together. Despite adopting varying degrees of digitization and tools, traditional workplaces often grapple with inefficiencies like misaligned objectives, poor communication, and redundant workflows.
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What's new in Asana | December 2024

Dec 9, 2024 By Asana In Asana
Welcome to the December edition of What’s new in Asana. First, customize your email notifications with more detailed options for which notifications you want to receive. Next, sort and group tasks in Gantt view based on what’s most useful for your project. Finally, request access to private work in portfolios you’re a member of.
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