Teams | Collaboration | Customer Service | Project Management

What are Zendesk tags?

At Zendesk, we’re all about making your life simpler and better. It’s why our software is used the world-over. And why we’re dedicated to helping you get the best out of your Zendesk. One of the questions we’re asked most often is: “What are Zendesk tags?” So, as we’re here to help make your business tick, here’s our guide designed to demystify Zendesk tags.

Preparing our customers for a new era of secure communication

For anyone new around here, we enable our customers to have true self-sovereignty over their communications through a combination of Element Server Suite (ESS) and our Element app. ESS allows our customers to own their communication platform and deploy powerful administrative tooling through our paid subscriptions. Customers host their own server(s) and customise it to suit their business needs.

7 High-Income Skills to Learn

In today’s dynamic economy, individuals are seeking to acquire skills that not only provide job security but also lead to high earning potential. High-income skills are abilities that allow individuals to earn a substantial income while working for themselves or someone else. These skills are in high demand and can be learned through various channels such as online courses, mentorship, and practical experience.

Official launch: Miro Talktrack, transforming the way we collaborate async

Talktrack prioritizes collaboration, which is at the heart of Miro. Whether you’re working synchronously or asynchronously, it’s all about collaborating effectively. In fact, the better async collaboration experience that Talktrack offers also adds value to synchronous meetings because collaborators in come in more aligned and ready for well-informed discussions.

Guide to Employee Compensation and Benefit Strategies

As organizations strive to attract, motivate, and retain their workforce in an increasingly competitive labor market, the importance of developing effective compensation systems is paramount. To bring you up to speed, let’s go over everything you need to know about crafting a beneficial compensation strategy that aligns with your company's goals while promoting employee satisfaction.

9 best idle time tracking software for remote/hybrid teams

Are your remote or hybrid teams actually working during their shifts? Or are they clocking more idle time and less active time? You don’t know the answer unless you review their completed tasks or check in with them throughout the day. At Time Doctor, we understand how challenging it can be to get these answers without crossing the line into micromanagement. Over the past decade, we’ve successfully grown our own remote team to 100+ people in over 31 countries. Our solution?

What is an Agency Pricing Quadrant? @getparakeeto

In our recent webinar with agency profitability expert Marcel Petitpas, we looked at a game-changing framework—the Agency Pricing Quadrant™. It's all about making pricing decisions that fit YOUR unique circumstances. The Agency Pricing Quadrant™ helps you chart your pricing strategy. 💰Whether your services involve high or low risk and high or low value, don't let industry trends dictate your pricing model—choose what aligns with your context and business needs.

6 Reasons Why You Should Ditch Excel for a Work Hour Tracker

Are you still tracking time the old-school way? It is time for you now to ditch Excel and start using a work hour tracker. There was a time when Excel was the go-to option for time tracking. However, with the advancements in technology, the scenario has changed. In this article, we will discuss the 6 prime reasons why you should start using work hour trackers.