ITIL, the service management and IT service management (ITSM) body of guidance formerly known as the IT Infrastructure Library, is built on the premise of IT managed as a service. Or, more specifically, IT service delivery and support.

Halo hosted its inaugural Orbit conference, welcoming 150 partners at the McLaren Technology Centre – an exclusive privilege thanks to our Official Technology Partners at McLaren Racing. In the spirit of transparency, CEO Paul Hamilton guided partners through our philosophy, major company updates, stats and financial figures, paving the way for a deep dive of HaloITSM, while HaloPSA and HaloCRM showed how we are revolutionising the service delivery of MSPs and customer service respectively.