Teams | Collaboration | Customer Service | Project Management

November 2024

5 private chat platforms for secure business communication

Did you know that the cyber workforce grew by 15% because privacy concerns and data breaches are becoming more prevalent? This highlights the need for businesses to adopt a private chat system and prioritize secure communication. For instance, IBM noted that the average cost of data breaches reached USD 4.88 million in 2024. Moreover, about 62% of ransomware and extortion incidents had a median loss of USD 46,000 per breach.

Crisis management communication: 7 proven strategies for proper response

2023 witnessed a shocking increase in the frequency and cost of cyberattacks worldwide, as the Identity Theft Resource Center reported 2365 cyberattacks. At the same time, IBM’s 2023 Cost of a Data Breach Report shows that the average cost of a cyberattack has risen to $5.13 million, which represents a 13% increase from 2022. This underscores the overarching need for secure and infallible crisis management communication channels.

Don't miss these 10 features in your business continuity communication tool

From cyberattacks to natural disasters and global supply chain disruptions, a single incident can wreak havoc—bringing operations to a halt, compromising sensitive data, and severely impacting a company’s bottom line. Worryingly, Resilinc reports that– Supply chain disruptions increased by over 30% in the first half of 2024 compared to the first half of 2023.

7 reasons to use out-of-band communication for safe and reliable messaging

Did you know end users reported 1.9 million unique cyber threats in 2023, leading to business interruption and revenue loss? Due to this rise in cyber-crimes, many leaders have adopted OOB or out-of-band communication. This communication method occurs outside an organization's primary network, facilitating secure communication and collaboration when main channels are unavailable or compromised. Many modern and secure collaboration tools make this possible, eliminating compromised or unavailable data.

Revolutionizing governance: 10 key factors to successful digital government

For governments across the globe, the shift to online services in place of manual service delivery promises not just a more efficient bureaucracy but a more open and accessible system for everyone. According to the 2023 OECD Digital Government Index, 70% of OECD countries have enhanced online service delivery, reflecting a strong shift towards citizen-centric digital interactions.

EU NIS Directive vs GDPR: 3 key differences and why compliance matters

‍ The EU NIS Directive (NIS2) and GDPR are critical frameworks designed to protect an organization’s infrastructure and secure personal communication and data. While the former focuses on network and information system security, GDPR mainly concentrates on personal data protection.

Secure collaboration: Top 15 strategies to protect team communication

‍ As remote work becomes more predominant, are you sure your organization’s collaboration tools are not opening the door for hackers? This apprehension is not baseless, in fact, 57% of organizations see collaboration tools like Slack, Microsoft Teams, and Zoom as the biggest security risk in their tech stack. Therefore, strict security measures are necessary since these platforms are becoming increasingly crucial for project management and team communication in the workplace.

14 top features to look for in a collaboration software tool

The shift to remote and hybrid work has brought new challenges to the modern workplace. Companies often have to use multiple collaboration software tools and complex systems daily. To put this into perspective, research by Asana's Anatomy of Work Index in 2022 found that employees can spend up to 58% of their time on “work about work,” which includes switching between apps. It’s no wonder that 89% of IT professionals say "bloated technology" wastes significant time.

6 strategies to strengthen cyber resilience in a digital age

‍ Did you know the ITRC reported 2,365 cyberattacks in 2023? Therefore, senior leaders must build strong cyber resilience to fortify data security. That’ll be your ability to swiftly recover, respond, and identify security incidents. PwC notes that only 2% of organizations implement firm-wide cyber resilience. This can be attributed to challenges like lack of awareness, complex IT environments, and resource constraints.

Rocket.Chat included in The Forrester Wave: Secure Communications Solutions, Q3 2024

Rocket.Chat is proud to be included in the Forrester Wave: Secure Communications Solutions, Q3 2024. The Forrester Wave: Secure Communications Solutions, Q3 2024 lists the providers that matter the most, showing how each measures up and helping security experts select the right one for their needs. ‍The full report is exclusively available to Forrester clients or for purchase on Forrester's website.

Rocket.Chat 7.0 brings AI, integrated VoIP and an extended Starter plan

In a time when organizations are striving to drive efficiency without compromising on data security, Rocket.Chat remains committed to empowering teams with the tools they need for seamless and secure collaboration. This very commitment shapes our roadmap to help admins and teams achieve peak productivity while safeguarding their data.